New IT vendor

The City of Eastman, Georgia is soliciting proposals for comprehensive IT management services through a competitive Request for Proposal process. The procurement encompasses technology support, equipment leasing, and website management services across five municipal locations including City Hall, the Fire Department, Police Department, Wastewater Treatment Plant, and City Park. The vendor will be responsible for managing approximately 48 desktop computers, laptops in police vehicles, and supporting future expansion to include a computer lab with fifteen to twenty computers. Required services include establishing unified network infrastructure across all offices, .gov domain registration, MS 365 Government Licenses, Windows 11 updates, antivirus and managed detection and response (MDR) protection, admin elevation protection, email spam filtering with ten-year archive capability, password management, backup and disaster recovery solutions, 24/7 customer and technical support, firewall management, and comprehensive website development and management. The vendor must consolidate services currently provided by two separate IT providers and facilitate immediate leasing of at least nine computers with replacement program management. Bidders must submit detailed line-item estimates covering all one-time and recurring annual costs and address fourteen specific technical and operational questions regarding support mechanisms, response times, local on-site technician availability, conversion timelines, leasing program details, equipment specifications, administrative access parameters, staffing capacity, GCIC certification status, and municipal government experience. The proposal submission deadline is 12:00 pm on Friday, March 6, 2026, with complete bid packages and required documents available at Eastman City Hall, 333 College Street, Eastman, Georgia 31023, or on the city's website at www.cityofeastman.com.

The City of Eastman is an equal opportunity employer; however, the notice does not specify any set-aside designations or restrictions on organizational types that may respond to this procurement. The City currently contracts with VC3 for website hosting and ownership, and the new vendor must develop a replacement website according to City specifications with provisions for frequent updates. The existing infrastructure includes computers distributed across five locations with varying operational needs, and the vendor must integrate with current owned equipment while managing the transition from two separate IT providers. The RFP does not specify the contract term, renewal options, funding sources, anticipated award value, or budget range for this procurement. Award dates and site visit or bidders' meeting schedules have not been announced in the available documentation.