Multi-Modal Communication Platform
Closed State & local contract opportunity Posted
- Solicitation number
- RFP-12261
- State
- Florida
- Responses due
Opportunity facts
- Jurisdiction
- UNSPSC code
- Point of contact
-
- Chris Lowery christina.lowery@flhealth.gov (850) 245-4530
Opportunity details come from vendor.myfloridamarketplace.com. Updated .
About this opportunity
The Florida Department of Health is seeking proposals for a Multi-Modal Communication Platform through RFP DOH24-011, targeting a cloud-based communication and logistics solution for the Bureau of Emergency Medical Oversight. The procurement aims to enhance emergency response coordination among public safety personnel, healthcare teams, public health, and government agencies, with the primary goal of reducing patient transit time and improving treatment outcomes. Required solution components include mobile communication applications, patient encounter management, dedicated provider-to-patient communication channels, API integrations with EMS and hospital systems, and virtual incident command capabilities. Respondents must have staff with a minimum of five years of experience in project management for IT system customization and healthcare communication systems. Key procurement dates include RFP advertisement on 4/10/2025, questions due by 4/17/2025, sealed proposals due by 5/13/2025 at 2:00 pm, and an anticipated contract award on 6/2/2025. The evaluation criteria allocate 200 points (20% of overall score) to the cost proposal, with the lowest-priced proposal receiving maximum points.
The contract is anticipated to be a five-year agreement from July 1, 2025, with potential renewal for up to three additional years. Proposers must comply with various state requirements, including scrutinized companies lists, forced labor certifications, and comprehensive data security provisions. While specific set-aside designations are not explicitly detailed, respondents will need to demonstrate robust capabilities in healthcare communication technology and emergency response coordination. The procurement does not specify incumbent vendors or existing infrastructure, suggesting this may be a new implementation for the Florida Department of Health. Though a specific budget range is not provided in the documentation, the comprehensive nature of the required communication platform indicates a significant investment in modernizing emergency medical communication infrastructure. Proposers should be prepared to demonstrate technical expertise, scalability of their solution, and the ability to integrate complex communication systems across multiple healthcare and public safety entities.
Opportunity text
5 versions
Update #5 · Latest ·
The award date been extended.
……………………………..
The award date been extended and contact revised.
………………………………..
5/2/2025 Addendum 1 is attached below.
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The Department of Health (Department) is requesting proposals for design and implementation of a cloud-based communication and logistics solution to support the Florida Department of Health, through its Bureau of Emergency Medical Oversight (Department), as a statewide agency and to streamline communication and coordination among public safety personnel, healthcare teams, public health, and government agencies to assist in emergency response coordination among hospitals, providers, and clinicians to reduce transit time to treatment and improve patient outcomes.
Update #4 ·
The award date been extended and contact revised.
………………………………..
5/2/2025 Addendum 1 is attached below.
------------------------------------------------------------------------------------------------------------------
The Department of Health (Department) is requesting proposals for design and implementation of a cloud-based communication and logistics solution to support the Florida Department of Health, through its Bureau of Emergency Medical Oversight (Department), as a statewide agency and to streamline communication and coordination among public safety personnel, healthcare teams, public health, and government agencies to assist in emergency response coordination among hospitals, providers, and clinicians to reduce transit time to treatment and improve patient outcomes.
Update #3 ·
The award date been extended.
………………………………..
5/2/2025 Addendum 1 is attached below.
------------------------------------------------------------------------------------------------------------------
The Department of Health (Department) is requesting proposals for design and implementation of a cloud-based communication and logistics solution to support the Florida Department of Health, through its Bureau of Emergency Medical Oversight (Department), as a statewide agency and to streamline communication and coordination among public safety personnel, healthcare teams, public health, and government agencies to assist in emergency response coordination among hospitals, providers, and clinicians to reduce transit time to treatment and improve patient outcomes.
Update #2 ·
5/2/2025 Addendum 1 is attached below.
------------------------------------------------------------------------------------------------------------------
The Department of Health (Department) is requesting proposals for design and implementation of a cloud-based communication and logistics solution to support the Florida Department of Health, through its Bureau of Emergency Medical Oversight (Department), as a statewide agency and to streamline communication and coordination among public safety personnel, healthcare teams, public health, and government agencies to assist in emergency response coordination among hospitals, providers, and clinicians to reduce transit time to treatment and improve patient outcomes.
Update #1 ·
The Department of Health (Department) is requesting proposals for design and implementation of a cloud-based communication and logistics solution to support the Florida Department of Health, through its Bureau of Emergency Medical Oversight (Department), as a statewide agency and to streamline communication and coordination among public safety personnel, healthcare teams, public health, and government agencies to assist in emergency response coordination among hospitals, providers, and clinicians to reduce transit time to treatment and improve patient outcomes.
Files
| File | Type | Posted |
|---|---|---|
| DOH24-011 FINAL.pdf | ||
| DOH24-011_Addendum 1.pdf | ||
| DOH24-011 FINAL.pdf | ||
| DOH24-011 Addendum 2.pdf | ||
| DOH24-011 Addendum 3.pdf | ||
| DOH24-011 FINAL.pdf | ||
| DOH24-011 FINAL.pdf | ||
| DOH24-011 FINAL.pdf | ||
| DOH24-011_Addendum 1.pdf | ||
| DOH24-011_Addendum 1.pdf | ||
| DOH24-011 Addendum 2.pdf | ||
| DOH24-011_Addendum 1.pdf |
Show all 12
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