Learning Management System

The City of Madison, Wisconsin, through its Finance Department Purchasing Services, is seeking a comprehensive Learning Management System (LMS) to support approximately 3,200 employees with potential expansion to 3,500 total users, including full-time, part-time, temporary employees, and non-employee citizens. The procurement aims to replace current manual training management processes using event management software, Excel spreadsheets, and email sharing. The LMS must support approximately 10-12 course enrollments per learner annually, with a mix of 40% instructor-led training and 60% eLearning courses, including SCORM-compliant content. Critical system requirements include multilingual support for Spanish, Hmong, and Chinese Mandarin, eCommerce functionality, integration capabilities with systems like Munis, Neogov, and MediaSite, and advanced reporting features. The RFP evaluation will be conducted on a 1,000-point scale, with points distributed across technical requirements (430 points), cost proposal (300 points), project management (200 points), and vendor background (20 points), with an additional 50 points for local vendor preference. Proposals were due on August 23, 2019, at 2:00 PM CST, with multiple addenda issued to address vendor questions and extend response deadlines.

The solicitation does not specify specific set-aside designations, but vendors with 15 or more employees and $50,000 or more in annual business with the City must comply with affirmative action requirements. The City excludes Fire and Police Departments, which maintain their own LMS systems. No incumbent vendor is mentioned, but the current environment relies on disparate tools for training management. The LMS implementation targets a go-live by July 2020, with vendor selection anticipated in early November 2019 or by December 31, 2019 at the latest. While specific budget ranges are not explicitly stated, the procurement includes a comprehensive Fee Proposal Form D requesting detailed pricing across multiple service categories for a ten-year contract period, including software licenses, implementation, project management, hardware, customizations, interfaces, data conversion, training, deployment, support, and maintenance. The City seeks an all-inclusive, not-to-exceed, fixed-fee structure with pricing remaining consistent throughout the contract term and potential renewals.