Laboratory equipment maintenance
Closed State & local contract opportunity Posted
- Solicitation number
- HSS-26-009
- State
- Delaware
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
Opportunity details come from dhss.bonfirehub.com. Updated .
About this opportunity
The Delaware Health and Social Services, Division of Public Health, is seeking to establish one or more contracts for laboratory equipment maintenance services covering clinical and environmental laboratory instrumentation. The procurement aims to secure qualified vendors, including Original Equipment Manufacturers (OEMs), to provide high-quality, cost-effective maintenance and repair services for specialized scientific equipment such as autosampler systems, mass spectrometers, mercury analyzers, chromatography systems, immunoassay systems, DNA analyzers, and robotic systems. Vendors must provide a single local point of contact with customer service representatives available during business hours and be capable of handling maintenance, repairs, and minimizing equipment downtime. The solicitation requires vendors to offer a minimum percentage discount for maintenance services, with special consideration for rates negotiated through associations like the Association of Public Health Laboratories (APHL). Key procurement dates include a public notice on September 2, 2025, a non-mandatory pre-bid meeting on September 25, 2025, and a proposal deadline of November 10, 2025, at 1:00 PM EST, with an anticipated contract award notification on January 1, 2026.
The contract opportunity includes provisions for various business enterprise classifications, specifically encouraging participation from Minority Business Enterprises (MBE), Woman Business Enterprises (WBE), Disadvantaged Business Enterprises (DBE), Veteran Owned Business Enterprises (VOBE), and Service-Disabled Veteran Owned Business Enterprises (SDVOBE). Vendors must complete several mandatory forms, including a Non-Collusion Statement, Confidential Information Form, and Business References Form, which prohibit listing State of Delaware personnel as references. The contract will run for three years with two optional one-year extensions and cover an extensive equipment list of over 60 scientific instruments from manufacturers like Agilent Technologies, Life Technologies, Illumina, Qiagen, Shimadzu, and others. Vendors must provide comprehensive maintenance coverage, including preventative maintenance, parts, and repair labor, with specific response time requirements and detailed record-keeping. While a specific budget range is not explicitly stated, the procurement suggests a significant investment in maintaining critical laboratory infrastructure across New Castle County and potentially other Delaware jurisdictions.
Opportunity text
To establish one or more contracts with qualified vendors, including Original Equipment Manufacturers, to provide high-quality, cost-effective maintenance and repair services for specialized laboratory equipment. The goal is to ensure optimal equipment performance, regulatory compliance, and minimized downtime, while enabling direct procurement relationships for projects that exceed the State's procurement threshold. B. COVERED EQUIPMENT Covered equipment, includes: 1. CLINICAL AND ENVRIONMENTAL LABORATORY INSTRUMENTATION: autosampler, mass spectrometer, mercury analyzer, chromatography systems, immunoassay systems, blood gas, data processing hardware, gamma counters, microscopes, analyzers, centrifuges, robotic systems, DNA analyzers and synthesizers, etc. The Vendor should provide each of the State and Contract Users a single, local point of contact (and a backup) to handle questions or problems that may arise. At least one Customer Service Representative must be available during Vendor's operating hours. Representatives should be available by phone, fax, or email (local or 800 number preferred).
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