JSO-ISM-digital crime scene upgrade/move (92277)

Jacksonville Sheriff's Office Information Systems Management is soliciting a single-source purchase order from DataWorks Plus for Digital Crime Scene system upgrade and server relocation services, with responses due September 2, 2026. This is a sole-source procurement based on DataWorks Plus's exclusive ownership of the Digital CrimeScene and WebWorks Plus Web Application Server software intellectual property and its status as the sole authorized provider capable of performing the required database migration and application upgrade.

The scope comprises two line items: collaboration with the JSO ATS Database team to upgrade the Digital CrimeScene SQL database and migrate it to a new server, and an upgrade of the Digital CrimeScene application to DSC Web Version. Services are categorized as Integrated Hardware-Software IT Solutions (Microcomputer). Work is performed at 501 East Bay Street, Jacksonville, Florida 32202.

The DataWorks Plus quote specifies a base server-move cost of $4,700, an optional upgrade to Digital CrimeScene Web Version at $5,400, and optional SQL Server licensing (4-core configuration) at $8,080. The quote is valid through November 30, 2026. Payment terms require 100% payment at installation, with net thirty days from invoice receipt as an alternative. Additional engineering services are available at $250 per hour plus travel and administrative expenses; CJIS, SOC II, or other audit reports are billed at standard hourly rates. The recommended server configuration includes 32GB RAM, 4 cores, RAID 5 storage, and 400GB OS RAID 1. DataWorks Plus employees comply with FBI background checks and vendor background-check requirements.

The procurement was issued August 19, 2026 at 3:02 p.m. Eastern Standard Time and closes September 2, 2026 at 3:02 p.m. JSO's market research, conducted by Nancy Fraser in the ATS Unit, confirmed that DataWorks Plus has no authorized resellers or support providers capable of performing the required services. The buyer is Pearl Mitchell (pearlm@coj.net).