Janitorial Services

Robeson Community College in North Carolina is seeking competitive proposals for comprehensive janitorial and custodial services through this Request for Proposal (RFP). The solicitation covers 19 main campus buildings and three off-site locations totaling approximately 215,856 square feet, requiring vendor-provided labor, supervision, materials, equipment, and supplies. Services must be performed Monday through Friday, with first shift operations from 7:00 a.m. to 4:00 p.m. and second shift from 3:00 p.m. to 11:00 p.m., with weekend and holiday access as needed. A mandatory site visit is scheduled for December 17, 2025, at 10:00 a.m., with vendors' failure to attend resulting in automatic proposal rejection. Written questions are due by December 29, 2025, at 5:00 p.m., with vendor responses to be provided by January 8, 2026, at 5:00 p.m. Proposals must be submitted electronically by January 15, 2026, at 2:00 p.m. The evaluation criteria total 100 points, distributed across Project Organization (20 points), Technical Approach (20 points), Cost Proposal (20 points), Vendor Experience (20 points), and References (20 points), with cost scoring on a proportional basis.

Vendors must be registered with the North Carolina Secretary of State and will be required to provide a performance bond equal to three months of contract value within 15 days of award. All employees must undergo criminal background checks at the vendor's expense, and vendors must maintain general liability and other required insurance. The initial contract term is three years, beginning January 1, 2026, or upon final execution, with the vendor required to start work within ten business days of the effective date. The state reserves the right to award to a single vendor or multiple vendors, cancel the RFP, or negotiate with vendors, including requesting best and final offers. E-Verify employment authorization compliance is mandatory, and transition assistance of up to six months may be required at contract expiration or cancellation. While specific budget ranges are not disclosed, the comprehensive nature of the services and the multi-building scope suggest a substantial contract value. The procurement does not specify set-aside designations or restrictions for disadvantaged enterprises, indicating an open competitive process for qualified janitorial service providers.