Jail Resident Commissary, Banking and Trust Services
Closed State & local contract opportunity
- Solicitation number
- 2026-RFP-035-PR
- State
- Wisconsin
- Responses due
Opportunity facts
- Jurisdictions
- Point of contact
-
- Pete Patten patten.peter@countyofdane.com (608) 267-3523
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
Dane County Sheriff's Office in Wisconsin is issuing Request for Proposal 2026-RFP-035-PR for a single-award contract to provide comprehensive Jail Resident Commissary, Banking and Trust Services. The procurement seeks a vendor to operate commissary services, resident banking and trust account management, and related financial operations for the county's jail system serving an average daily population of approximately 648 residents with annual commissary sales averaging $915,000. Required deliverables include weekly pre-order commissary fulfillment across a comprehensive menu of beverages, snacks, clothing, medical supplies, hygiene products, and miscellaneous items; two lobby deposit kiosks accepting cash and card payments; one booking area cash-accepting kiosk; resident debit card functionality and maintenance; and robust trust accounting software with comprehensive reporting and audit capabilities. The vendor must integrate with the existing Global Tel*Link Corporation dba ViaPath Technologies tablet platform to minimize staff involvement and must comply with Dane County IT Infrastructure Standards including Microsoft SQL Server 2022 databases, VMware ESX virtual environments, and cloud service requirements addressing PCI, SAS, NIST, HIPAA, and CJIS compliance standards. A mandatory on-site vendor conference and facility tour is scheduled for April 10, 2026 at 10:00 a.m., with vendor conference registration forms due by April 3, 2026 at 4:00 p.m.; failure to attend will result in proposal rejection. The deadline for submitting questions is April 17, 2026, and proposals are due May 1, 2026 at 2:00 p.m. The contract will commence October 21, 2026, with an initial term through December 31, 2027, followed by four annual renewal terms extending through September 30, 2031.
The county has established local vendor preference provisions providing five points for Dane County-based vendors and two points for vendors located in adjacent counties, though no separate set-asides for disadvantaged enterprises or restricted business classifications are specified. The vendor will receive a monthly administrative fee of $337,373.04 in the initial contract term, increasing by three percent in each subsequent term, and must charge zero commissions on commissary transactions. Vendors must maintain minimum staffing including four approved employees for commissary distribution, obtain a Certificate of Insurance prior to contract execution, comply with all security clearance requirements, and provide 24/7 technical support with a four-hour response time for system issues. All vendor staff attending the facility tour must complete background verification including Department of Transportation, Federal Bureau of Investigation, warrant, jail records, Criminal Investigation Bureau, and Wisconsin Circuit Court Access Program checks. The contract encompasses services at two existing jail facilities—the City-County Building and Public Safety Building—plus integration with a new consolidated facility currently under construction as part of the Jail Consolidation Project. The Dane County Purchasing Division serves as the sole point of contact for all inquiries during the RFP process, and the contract will be administered by the Dane County Sheriff's Office Security Services Captain or designee.
Opportunity text
The purpose of this document is to provide interested parties with information to enable them to prepare and submit a proposal for Resident Commissary and Resident Banking & Trust Services. The County, as represented by the Sheriff's Office, is particularly interested in proposals that facilitate ordering and processing commissary services that use the existing tablet technology service provider (currently Global Tel*Link Corporation dba ViaPath Technologies) to minimize staff involvement and provide robust resident banking and trust services. The County intends to use the results of this process to award one contract for these services.
The County intends to use the results of this process to award a contract or issue a purchase order for the product(s) and/or service(s) stated Jail Resident Commissary, Banking and Trust Services.
The contract resulting from this RFP will be administered by the Dane County Sheriff's Office. The contract administrator will be the Dane County Sheriff's Office Security Services Captain or designee.
The Dane County Purchasing Division is the sole point of contact for questions and issues that may arise during the RFP process.
Mandatory Vendor Conference (On-Site)
- Because this contract will overlap with the Jail Consolidation Project, it is important that vendors understand the facility changes that will be occurring.
- A mandatory Vendor Conference will be held to tour our facilities and will include the opportunity for vendors to ask additional questions.
- All vendors who intend to respond to the RFP are required to attend the vendor conference. If a vendor fails to attend the conference and submits a proposal, the proposal will be rejected.
- Every individual planning to attend the conference and site tours must complete and submit Attachment E - Vendor Conference Registration Form no later than Friday, April 3, 2026 at 4:00 pm (CST) (5 days prior to Vendor Conference).
- On the day of the vendor conference, each individual must have and provide a valid driver's license or other officially-issued photo identification.
- Date: Friday, April 10, 2026
- Time: 10:00 am (CST)
- Location: 115 W. Doty Street, Room 2002, Madison, WI 53703
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