Integrated Payroll and HR Platform

The Classic Center Authority, located in Clayton County, Georgia, is issuing a Request for Proposal for an integrated Human Resources, Payroll, Talent, and Workforce Management platform designed to consolidate operations across its three venues: the Convention Center, Theatre, and Akins Ford Arena. The solution must serve approximately 375 employees across diverse employment classifications including 82 full-time exempt, 30 full-time non-exempt, 193 part-time, and 69 independent contractors (1099), with capabilities to support seasonal and event-based staffing. Required modules include payroll processing with bi-weekly pay frequency, Human Resources Information System (HRIS), Applicant Tracking System (ATS), employee onboarding, time and attendance tracking, benefits administration, and compensation management, with demonstrated integration capabilities to the Authority's existing NetSuite accounting and timekeeping systems and Bamboo ATS/onboarding platform. Key deliverables include real-time hours-to-date visibility during payroll periods, multi-role scheduling with differentiated rates and cost centers, shift-level labor distribution by department and event for NetSuite general ledger export, complex shift management including open shift posting, employee shift swaps, overtime management with approval workflows, and pay rate governance supporting holiday differentials (1.5x for holidays worked) and overnight differentials ($2.15/hour for 12am-6am shifts in specific departments). Vendors must demonstrate SOC 2 Type II certification, carry errors and omissions, cyber liability, and general liability insurance, and provide three relevant references from similar hospitality or public sector clients. The evaluation criteria weight functionality and fit at 30 percent, cost and transparency at 15 percent, implementation and training at 15 percent, vendor stability and references at 10 percent, and security and compliance, user experience, and integration capabilities each at 10 percent. Vendor questions are due by March 10, 2026 at 3:00 PM EST with Authority responses distributed by March 18, 2026 at 3:00 PM EST; proposals are due by April 15, 2026 at 3:00 PM EST. Finalist demonstrations are scheduled for April 30 through May 8, 2026, with selection and notice of intent to award by May 27, 2026, contract execution anticipated for June 10, 2026, implementation kickoff on July 1, 2026, and target go-live on January 1, 2027.

The RFP does not specify set-aside designations or restrictions on respondent types based on disadvantaged enterprise status. Pricing shall be submitted as a detailed worksheet with costs broken down by implementation expenses (fixed fee for project management, configuration, migration, testing, and training) and subscription fees calculated on a per-employee-per-month (PEPM) basis for core modules, with additional fees for optional services and integrations; however, no specific budget range or award value is disclosed in the available documentation. The Authority currently operates with NetSuite for accounting and timekeeping and Bamboo for ATS and onboarding, requiring all proposed solutions to integrate seamlessly with these existing systems. No incumbent vendor or current contractor information is provided in the available documentation. The RFP indicates that performance management capabilities must integrate with compensation, merit cycles, and promotions, with support for lighter-weight review processes for seasonal and part-time staff meeting 500-hour or one-year tenure thresholds, and the platform must support real-time notifications via SMS, push, and email, broadcast capabilities for run-of-show updates, and live manager check-in status visibility for attendance and no-show management.