iLottery Website Portal, Mobile App Loyalty Vendor

The state of West Virginia, through the West Virginia Lottery, is seeking a vendor to provide iLottery website portal and mobile app loyalty services. The procurement is for a Direct Award Open-End Contract with an initial 9-year service term and one 1-year optional renewal. The requested services include website design, implementation, annual database management, monthly maintenance and hosting, and hourly rates for additional services. The startup deliverables range from $399,375 to $1,206,000, while the maintenance and hosting costs range from $7,600 to $59,662 per year. The West Virginia Lottery is also requesting a retainer of $20,000 per month for 165 additional hours, and $10,000 per month for 85 additional hours to support change requests, new games, and other innovation needs. The solicitation closes on August 22, 2024, at 1:30 PM.

The contract will be awarded to Pollard Banknote Limited through a sole source determination. No other details are provided regarding set-aside designations, restrictions on the types of organizations that can respond, or the existing incumbent vendor. The total award value is not specified, but the budget for the requested services appears to range from approximately $450,000 to $1.5 million annually.