IDOC & IDJJ - Parole Communications and Control Center RFP

This procurement opportunity is a Request for Proposal (RFP) issued by the Illinois Department of Corrections (IDOC) and the Illinois Department of Juvenile Justice (IDJJ) for a Parole Communications and Control Center. The agencies are seeking a vendor to provide and maintain a 24-hour call center environment and related web-based community supervision and management services for the post-incarceration of adult and youth individuals under the Agencies' custody until end-of-sentence discharge. The initial contract term is 10 years, with no option to exceed 10 years total. The RFP outlines detailed technical requirements for the Parole Communications and Control Center, including electronic and GPS monitoring integration, reporting, and other operational details. Proposals will be evaluated based on technical capabilities, resources, past experience, commitment to diversity, and pricing. Submissions are due by February 15, 2022 at 2 PM Central Time, and must be made electronically through the BidBuy procurement system, as no paper responses will be accepted.

The RFP includes a 10% Business Enterprise Program (BEP) participation goal for businesses owned by minorities, women, and persons with disabilities. Vendors must submit a Utilization Plan demonstrating how they will meet this goal, and the commitment to diversity portion will be worth 20% of the technical points. The contract has been awarded to BI Incorporated for $66,929,000 over the 10-year term, with the vendor utilizing two BEP firms to meet the participation goal. No other details on incumbent contractors or funding sources are provided.