FY21 Bell and Howell Machine Inserter Maintenance

The State of Illinois is seeking vendors to provide maintenance and repair services for three Bell and Howell mail inserter machines and accompanying Advanced User Interface (AUI) software located at the Illinois Department of Revenue's mail room in Springfield, IL. The one-year contract, with options to renew for up to four additional years, requires preventative maintenance inspections, on-call priority repair services, and software support. Vendors must meet specific requirements such as having two service technicians available within 50 miles and being current on Illinois state taxes. Pricing must include hourly labor rates, a markup on necessary replacement parts, and any administrative/overhead fees. The State reserves the right to conduct background checks and to reject all offers, with the winning vendor selected based on the lowest total quote.

No state or local funding set-asides are mentioned, and there is no information provided about any incumbent vendors or the current maintenance environment. The total contract value is also not specified. The procurement is subject to the requirements of the Illinois Procurement Code, and vendors must submit completed Forms A and B as part of their response, which cover a range of certifications, disclosures, and other compliance-related information.