Entry Level Fire Fighter Exams

The City of Tucson is soliciting proposals under RFP No. 270195 for online entry-level firefighter examinations with remote proctoring and webcam monitoring for the Tucson Fire Department, with a pre-submittal meeting on November 9, 2026, questions due November 11, 2026, and proposals due November 23, 2026 at 2:00 p.m. The solicitation specifies no set-asides or local-vendor preferences.

The contractor will develop and administer examinations that assess knowledge, skills, abilities, and behavioral characteristics aligned with the Firefighter job description, including mathematics, reading comprehension, mechanical aptitude, teamwork, and situational judgment. Candidates test remotely without attending a facility. The City anticipates 500 to 1,000 candidates annually, with examinations administered about three weeks after application closing. Candidate Physical Ability Test administration is excluded. The City may also order replacement examinations.

Technical and security requirements include WCAG 2.1 Level AA accessibility, SOC 2 Type II or ISO/IEC 27001 certification, AES-256 encryption at rest, TLS 1.2 or higher in transit, 99.9 percent platform availability during testing windows, and U.S.-based storage of examination data and recordings retained five years after closeout. Attached data-protection terms require FedRAMP or StateRAMP-certified hosting and bar using City data to train AI models without written consent. Required insurance includes $2 million commercial general liability per occurrence, $1 million professional liability per claim, and $2 million cyber/privacy liability per claim with a $4 million annual aggregate.

The City will award a single contract that begins on award and runs one year, with the City's option to extend for up to four additional one-year periods. Pricing has four components: a one-time examination development fee, per-cycle testing setup, a per-candidate online examination fee, and optional services such as study guides, practice tests, and alternate versions. Attached ARPA terms and HUD Section 3 requirements apply, including Byrd Anti-Lobbying certification for purchases over $100,000 and Huawei and ZTE telecommunications prohibitions.