Emergency Shelter Program

The Vermont Department for Children and Families (DCF) has issued a Request for Proposal (RFP) for an Emergency Shelter Program targeting homeless populations across Washington County and potentially other Vermont counties. The procurement seeks one or more contractors to provide comprehensive emergency shelter services, including congregate and semi-congregate shelter operations with rapid ramp-up and ramp-down capabilities. Contractors will be responsible for shelter staffing, case management, trauma-informed care, health and social services coordination, facility operations, cleaning, maintenance, and provision of essential supplies. The RFP evaluates proposals based on four key criteria: 40 points for experience, 5 points for organizational structure, 35 points for qualifications, and 20 points for cost. The contract period is initially 5-6 months, with options to renew for two additional twelve-month periods. The RFP was posted on December 10, 2024, with a rolling submission process that encourages rapid proposals to address winter shelter needs, though the official due date is listed as January 1, 2030. Bidders can propose staffing-only services and are encouraged to submit proposals for shelter locations in Rutland, Chittenden, and Washington Counties.

The procurement appears open to various organizations, with the Vermont APEX Accelerator available to assist small businesses with proposal preparation and socioeconomic certifications at no cost. While specific set-aside designations are not explicitly detailed, the state welcomes diverse proposals including potential partnerships and subcontractor arrangements. Contractors must provide $1 million in abuse and molestation insurance coverage and register with SAM.gov, as the project may be funded partially or wholly with federal funds. Pricing structures are flexible, allowing bidders to propose their own pricing formats for as-needed services, including potential administrative fees for direct costs like equipment, supplies, and travel expenses. Staff requirements include comprehensive training in trauma-informed care, harm reduction, CPR/First Aid, and de-escalation techniques. While specific budget ranges are not provided, the state will reimburse contractors for staffing, equipment, supplies, and operational costs through a Net30 payment policy. Proposed staff positions may include shelter shift staff, shift supervisors, and onsite managers, with the potential to include optional security staffing based on location and population needs.