E-Payment Services - Statewide

The State of Missouri has issued a Request for Proposal (RFPT30034902101366) for statewide E-Payment Services, seeking vendors to provide comprehensive electronic payment processing capabilities for state agencies and local jurisdictions, including Clark County. The contract will be effective from the contract start date through June 30, 2025, with proposals due by April 23, 2021 at 2:00 PM CDT. The solicitation requires vendors to offer end-to-end e-payment services, including credit card, debit card, and electronic check processing across multiple state agencies. Vendors must submit detailed pricing on the Exhibit A - Pricing Page and demonstrate the ability to handle various transaction types, integrate with existing systems, and provide robust reporting capabilities. The evaluation criteria, detailed in the attachments, will assess vendors based on cost, technical capabilities, experience, and compliance with specific requirements such as safeguarding federal tax information. Vendors can submit responses either electronically through the MissouriBUYS system or as hard copies to the Division of Purchasing, with payment terms set at Net 45 days and delivery terms specified as Free On Board Destination.

The solicitation does not specify any set-aside designations or restrictions on vendor participation, indicating the opportunity is open to all qualified vendors. No incumbent vendor information is provided, and the estimated total contract value is not disclosed in the documentation. The State has included extensive supporting documentation, such as fiscal year 2019 transaction data, sample interactive voice response (IVR) scripts, data file specifications, and sample receipts to assist vendors in understanding the current payment processing environment. The contract will support various state agencies, including the Department of Revenue, and potentially serve multiple local jurisdictions beyond Clark County. Funding for the contract will come from state and local government budgets, though specific allocation amounts are not detailed. Vendors must carefully review the 13 attachments, which cover pricing templates, transaction reports, federal tax information safeguarding requirements, and evaluation criteria to prepare comprehensive and competitive proposals.