DMV RFQ OPS24-1890 IBML Scanner Maintenance

The State of California Department of Motor Vehicles (DMV) has issued a Request for Quotation (RFQ) for the provision of hardware maintenance and support services for four IBML ImageTrac IT6 6475 scanners over a two-year term. The DMV requires a contractor to provide preventative and remedial maintenance services, including a two-hour response time for critical issues and three-hour response for non-critical issues. Quotes must be submitted by October 21, 2024, and the DMV will issue an intent to award on October 22, 2024, with the contract to be awarded in December 2024. The DMV will evaluate bids based on the lowest cost that meets all administrative requirements, and the contractor will not be reimbursed for travel or per diem expenses, as these must be included in the monthly maintenance fee.

The DMV has waived the Disabled Veteran Business Enterprise (DVBE) requirement, but the DVBE incentive is applicable. Small Business and Non-Small Business subcontractor preferences are also available. The DMV has not provided information on any incumbent vendors or current contractors, nor any existing infrastructure or technology that requires integration. The RFQ does not specify a budget range or possible award value.