Delaware's Spay & Neuter Program -System Enhancement Project
Closed State & local contract opportunity Posted
- Solicitation number
- HSS-26-034
- State
- Delaware
- Responses due
Opportunity facts
- NIGP codes
Opportunity details come from dhss.bonfirehub.com. Updated .
About this opportunity
The Delaware Health and Social Services (DHSS), specifically the Office of Animal Welfare (OAW), is seeking a comprehensive technology solution to enhance the state's Spay & Neuter Program (SNP) through a Request for Proposal (RFP) numbered HSS-26-034. The primary objective is to develop a modern, web-based system that will streamline the process of providing free or low-cost spay/neuter services to eligible pet owners, with a focus on reducing stray animal populations and supporting responsible pet ownership. The contractor will be responsible for developing a digital platform with mobile-friendly applications, a voucher management system, and robust data collection capabilities that can be efficiently managed by a small team of 2-3 employees. Key deliverables include a secure, scalable solution with OKTA integration, single sign-on, multi-factor authentication, user registration, automated eligibility verification, digital voucher generation, and comprehensive reporting functionalities. The RFP was released on November 13, 2025, with proposals due on January 8, 2026, at 1:00 PM EDT, and the initial contract term will cover two base years with options for two additional two-year extensions.
The RFP encourages participation from diverse business enterprises, including Minority Business Enterprises (MBE), Women Business Enterprises (WBE), Disadvantaged Business Enterprises (DBE), Veteran Owned Business Enterprises (VOBE), and Service-Disabled Veteran Owned Business Enterprises (SDVOBE). Vendors must complete several attachments, including a Non-Collusion Statement, Confidential Information Form, Subcontractor Information Form, and provide a minimum of three business references that cannot include State of Delaware personnel. While specific budget ranges are not explicitly detailed, the project will utilize a firm fixed cost approach with pricing structured across project lifecycle phases, including planning, configuration, testing, deployment, and ongoing operations and support. The system must integrate with existing infrastructure and provide comprehensive tracking of demographic statistics, procedural data, financial reporting, and program impact metrics. Vendors will need to demonstrate capabilities in hosting, maintaining, and operating the application and database while ensuring data security and compliance with state regulations.
Opportunity text
The Office of Animal Welfare (OAW) is seeking proposals for a vendor to provide a comprehensive solution to address the challenges faced by Delaware's Spay & Neuter Program (SNP). The SNP aims to promote responsible pet ownership and reduce the population of stray and unwanted animals through free spay/neuter services for eligible pet owners. There is a need for a modernized system that can be efficiently managed by a small team of 2 to 3 employees. The new system should be founded upon reliability and user-friendliness, ensuring accessibility for all stakeholders involved in the program's operations. This inclusivity encompasses participating veterinary service providers and facilitation for income-eligible pet owners. Furthermore, the program's functionality should extend to mobile devices, offering compatibility on-the-go. To facilitate access and distribution, the system should integrate identification numbers and portals, providing a seamless process for obtaining digital-style 'vouchers.' By addressing these requirements, the enhanced SNP system will remove existing limitations and also lay the foundation for a more efficient and accessible approach to achieving the program's goals. By managing this impactful program, the contractor will be a key partner to OAW in the reduction of animal homelessness while enhancing public health and community well-being.
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