9-HSS 26 034 Delawares Spay Neuter Program System Enhancement Project-RFP - Appendix D - Project Cost.docx

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Attached to
Delaware's Spay & Neuter Program -System Enhancement Project
Solicitation number
HSS-26-034
Issued by
Delaware

About this file

This document is Appendix D - Project Cost for the Delaware Health and Social Services Division of Public Health's Spay Neuter Program System Enhancement Project. The project seeks a comprehensive software solution to modernize the state's Spay & Neuter Program (SNP), with the goal of streamlining operations for a small team and improving accessibility for veterinary providers and income-eligible pet owners. The contract includes a project lifecycle spanning four phases: Planning, Configuration and Customization, Testing and Deployment, and Operations and Support. The initial contract term covers two base years, with options for two additional two-year extensions, totaling potentially six years of service.

The cost proposal is structured with a firm fixed cost approach, divided into project lifecycle costs and annual operations and support costs. The pricing model allows for payment upon successful completion and approval of deliverables in each project phase. The contractor will be required to provide detailed cost breakdowns for each project phase, including activities and deliverables, with separate pricing for the initial project implementation and subsequent operational years. The system must include features such as digital vouchers, mobile device compatibility, and integration of identification numbers and portals, all designed to enhance the efficiency of Delaware's animal welfare program.

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Delaware Health and Social Services

Division of Public Health d

Delaware Health and Social Services

Division of Public Health d

APPENDIX D

PROJECT COST PPROPOSAL

D1. Firm Fixed Cost Forms The contractor shall complete sections D1.1 (Project Lifecycle Cost) and D1.2 (Annual Operations and Support Cost), the sum of which represents the firm fixed cost for the contract presented in section D1.3 (Total Project Cost).

D1.1 Project Lifecycle Cost The following represents the deliverables and activities per the project lifecycle and phases presented in Appendix B, Section 1.2 (Project Lifecycle). In effect, the contractor’s Project Plan defines a payment schedule; and upon the successful completion and approval of the deliverables and activities for each phase, the contractor will be paid the set amount. This section covers the cost through deployment, and section D1.2 covers the cost post-deployment.

Phase
Project Phase Deliverables & Activities
Project Cost
1
Planning Phase

Activity: Schedule and conduct meetings

Activity: Finalize contractor and stakeholder staffing

Activity: Finalize subcontractor and/or vendor contracts, if applicable

Deliverable: Project Schedule

Deliverable: Change Management Plan

Deliverable: Continuity of Operations Plan

Deliverable: Interface Control Document(s)

Deliverable: Architecture Network Diagram

Project Phase Cost
$
Phase
Project Phase Deliverables & Activities
Project Cost
2
Configuration and Customization Phase

Activity: Schedule and conduct meetings

Activity: Spin-up the cloud instance for the SaaS product

Activity: Configure the product

Activity: Customize the product, if applicable

Deliverable: Training Plan

Deliverable: Test Plan

Deliverable: Product Deployment Plan

Project Phase Cost
$
Phase
Project Phase Deliverables & Activities
Project Cost
3
Testing and Deployment Phase

Activity: Schedule and conduct meetings

Activity: Implement the Test Plan

Activity: Implement the Training Plan

Activity: Implement the Product Deployment Plan

Deliverable: User Guide

Deliverable: Data Element Dictionary

Project Phase Cost
$

D1.2 Annual Operations and Support Cost The contractor shall set the annual operations and support cost, which can be specified as a single all-inclusive cost category or itemized into separate cost categories (e.g., product hosting cost, mailing cost, supply cost, contractor staff position, etc.). The contract effective date begins Base Year 1 of the contract, and the firm fixed cost for the contract includes Base Year 1 through Base Year 2. The Division of Public Health has the option to extend the contract with two (2) extensions for a period of two (2) years for each extension.

The annual operations and support cost begins with phase 4 of the project lifecycle, Operations and Support Phase, per Appendix B, Section 1.2 (Project Lifecycle). As such, the contractor shall prorate at a minimum Base Year 1 to exclude the Project Lifecycle Cost stated in section D.1.1, based on the projected start date of the Operations and Support Phase stated in the contractor’s Project Plan submitted per RFP Appendix B. This section covers the post-deployment cost, and section D1.1 covers the cost for the project lifecycle phases through deployment.

Operations and Support Cost Category
Years 1-2 Cost
Years 3-4 Cost
Years 5-6 Cost

Cost Category 1

Cost Category 2

Cost Category n

Total Annual Cost
$
$
$

D1.3 Total Project Cost The contractor shall state the total project cost as the sum of sections D.1.1 and D.1.2.

Project Cost Category
Project Cost

Phase 1 – Planning Phase

Phase 2 – Configuration and Customization Phase

Phase 3 – Testing and Deployment Phase

Phase 4 – Operations and Support Phase – Years 1-2

Phase 4 – Operations and Support Phase – Years 3-4

Phase 4 – Operations and Support Phase – Years 5-6

Total Project Cost
$

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