DCI Case Management RFP

The Montana Department of Justice, Division of Criminal Investigation (DCI) is seeking a comprehensive Case Management System (CMS) through a competitive Request for Proposal (RFP Number JUS-RFP-2023-0181AL) released on May 22, 2023, with responses due by July 14, 2023, at 2:00 PM Mountain Daylight Time. The procurement targets a sophisticated digital platform that supports the entire lifecycle of investigative records, with critical requirements including document management, reporting, evidence tracking, intelligence file management, and system integration capabilities. Vendors must demonstrate compliance with stringent security standards such as CJIS policies, FedRAMP, and NIST requirements, and provide a solution that supports browser compatibility, mobile accessibility, and integration with law enforcement systems like NIBRS, NIEM, Cellebrite, and N-DEX. The evaluation will assess vendor responses based on point allocations across key domains, with significant weight given to investigative file management, system security, project experience, and technical capabilities. Required deliverables include a comprehensive case management solution that can be implemented either on-premise or as a Software-as-a-Service (SaaS) model, with vendors required to submit detailed documentation including company details, system requirements response, cost proposal, IT security controls, and client references.

The RFP does not explicitly specify set-aside designations or restrictions on respondent types, suggesting the procurement is open to a wide range of qualified vendors with expertise in law enforcement case management systems. The proposed solution must cover two primary cost line items: total implementation cost and total cost for four years post-implementation, both to be submitted as lump sum amounts. While specific budget ranges are not explicitly stated, the complexity of the requirements suggests a substantial investment in a sophisticated, secure case management platform. The procurement spans multiple commodity codes including communications equipment, computing equipment and software, computing services, and professional services. Potential vendors must provide a project manager, offer comprehensive training, and demonstrate experience working with criminal investigative agencies. The system must support multi-agency evidence tracking, provide customizable dashboards, enable detailed auditing, and maintain strict access controls while supporting comprehensive reporting and analytical functions.