RFP Questions_Requirments Response Sheet Final.docx
DOCX document 22 KB Posted
- Attached to
- DCI Case Management RFP
- Solicitation number
- JUS-RFP-2023-0181AL
- Issued by
- Montana
About this file
This document is a Request for Proposal (RFP) Requirements Response Sheet from the Montana Department of Criminal Investigation (DCI) seeking a comprehensive Case Management System (CMS) for investigative operations. The RFP outlines extensive technical requirements for a sophisticated digital platform that supports investigative case management, including capabilities for report documentation, secure file export, case assignment, evidence tracking, intelligence file management, and integration with various law enforcement systems and tools such as NIBRS, NIEM, Cellebrite, TRAX lab submissions, and N-DEX.
The proposed system must meet stringent security and compliance standards, including CJIS policies, Cloud security compliance (FedRAMP, CJIS, DOD Cloud Computing Security Requirements), and 28CFR Part23 for criminal intelligence documentation. Key technical requirements include browser compatibility, mobile accessibility, customizable dashboards, auditing features, calendaring, data analysis capabilities, and the ability to support multi-agency evidence tracking and case file management. The RFP emphasizes the need for a robust, secure, and flexible solution that can manage the entire lifecycle of investigative records while maintaining strict access controls and supporting comprehensive reporting and analytical functions.
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Other files
| File | Type | Posted |
|---|---|---|
| CJIS_Security_Policy_v5-9-1_20221001.pdf | ||
| 1126051-event.pdf | ||
| List of Requirements.Final.xlsx | XLSX spreadsheet |
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Text version
REQUIRED – Please respond to the following:
CMS Systems Requirements:
1. (RFP location - pg. 4) The solution must support report documentation that provides for the creation, storage, retrieval, retention, manipulation, archiving and viewing of information, records, enclosures, documents, or files pertaining to DCI investigative operations. Describe how your solution will meet this requirement.
2. (RFP location - pg. 4) Does the system provide for the secure file export of the case file to prosecutors and other agencies, or optionally, it may provide for secure CMS system access to view only investigative file(s) assigned to agency approved prosecutors or agencies? Describe.
3. (RFP location - pg. 4) Does the system include the entire life span of investigative records development—from the initial generation to its completion or closure of the investigative or intelligence file? Describe.
4. (RFP location - pg. 4) Does the system support the assignment of cases, balancing of caseloads, reviewing of cases, routing and approval, assignment of tips and leads within a case file? Describe.
5. (RFP location - pg. 4) Does the system assist the investigator and supervisor stay compliant with the agency investigative polices? Does the system provide statistical and status reporting? Describe.
6. (RFP location - pg. 4) Does the system contain and support customizable agency forms that are specific to investigative functions in a document library and searchable within the master system? Describe.
7. (RFP location - pg. 4) Is the system compliant with (NIBRS) National Incident Based Reporting System with exports in a batch form capability? Describe.
8. (RFP location - pg. 4) Is the system (NIEM) National Information Exchange Module compliant for data sharing? Describe.
9. (RFP location - pg. 4) Can the system generate sequential case numbers for the agency? We would like options for generating case numbers by region or assignment as well as providing case query by region or assignment criteria. Describe.
10. (RFP location - pg. 4) Does the system have the ability for a user to edit reports that have been forwarded to the Supervisor and need approval? Describe.
11. (RFP location - pg. 4) Does the system have bar code generation and bar code scanning of evidence for inventory and tracking, Creation of evidence chain of custody reports, Multi-facility and multi-agency support of evidence functions as well as audit functions regarding evidence inventory and disposition? Describe.
12. (RFP location - pg. 4) Does the system support attachment of the following: audio, video, and electronic evidence files to the case file? Describe file types and any size limitations.
13. (RFP location - pg. 4) Does the system have the ability to wall off criminal intelligence files and allow for criminal intelligence to be stored separate from investigative files? Describe.
14. (RFP location - pg. 4) Does the system, have the ability to wall off criminal investigations and subjects of investigation from agency-wide system query and viewing? Assignment of this viewing and walling function by supervisor? Describe.
15. (RFP location - pg. 4) Does the system provide for case deconfliction within agency by containing pointer system or notification system regarding conflict? Describe.
16. (RFP location - pg. 4) Does the system provide for confidential informant file creation, tracking and auditing? Can the system wall off this function? Describe.
17. (RFP location - pg. 4) Does the system support the attachment of end users and numbering of enclosures in an investigative case file? Describe.
18. (RFP location - pg. 4) Does the system have an alert or reminder setting for case agent report compliance? Describe.
19. (RFP location - pg. 4) Does the system provide a Montana Code Annotated (MCA) library that can be updated? Describe.
20. (RFP location - pg. 4) Does the system have auditing features for case file entries and views? Describe.
21. (RFP location - pg. 4) Does the system have calendaring features to create court calendar reminders? Does it have capabilities to integrate with Outlook. Describe.
22. (RFP location - pg. 4) Does the system maintain comprehensive data analysis of phone numbers, phone tolls, text messages, emails, and Title III investigations? Describe.
23. (RFP location - pg. 4) Does the system have the capability to receive data imports from Cellebrite and other analytical tools? Describe.
24. (RFP location - pg. 4) Does the system have the capability to integrate with TRAX lab submissions for submission of evidence to the Montana State Crime Laboratory system? Describe.
25. (RFP location - pg. 4) Does the system have the ability to integrate with Tru-narc scan reports? Describe.
26. (RFP location - pg. 4) Does the system have N-DEX and RISSIntel interfaces? Describe.
27. (RFP location - pg. 4) Does the system allow for report exports that include bates stamping, redating, and indexing if requested? Describe.
28. (RFP location - pg. 4) Can users customize dashboards per user preferences? Describe.
29. (RFP location - pg. 4) Is the CMS accessible by Smartphone? Describe.
30. (RFP location - pg. 4) Does the system offer the management of training records and compliance reports? Describe.
31. (RFP location - pg. 4) Does the system allow for tracking of vehicle mileage and management of vehicle maintenance logs, and maintenance reminders? Describe.
32. (RFP location - pg. 4) Does the system support case report file export with selection of options for what is included? Describe.
Offeror Experience (pg.11)
1. Does Offeror have experience with Criminal /Investigative agencies? Describe.
CJIS Requirements (pg. 8)
1. The selected vendor must adhere to CJIS policies. Do you comply? For more information see CJIS attachment or visit: https://www.fbi.gov/file-repository/cjis_security_policy_v5-9-1_20221001.pdf/view 2.
Project Organization (pg. 6)
1. DCI expects selected vendor's Project Manager to have the following responsibilities: Manages entire project, schedules, and vendor resources’ tasks; POC for DCI PM and PLT; issue resolution; manages contract; creates management deliverables; risk management; provides status; reviews deliverables. Describe how this requirement will be met? See RFP for requirements.
Training Experience and Support (pg. 7-8)
1. Describe your firm’s experience in providing training in CMS utilization. Discuss your approach and methods of delivery.
2. Describe your firm’s experience in managing and training in comparable projects. Please provide several examples.
3. Please review all training expectations noted in the RFP. Describe how you will accommodate this requirement.
Maintenance and Support (pg. 8)
1. DCI expects selected vendor to provide maintenance and system support. Please describe how this required request will be accommodated? See RFP for requirements.
System Technical and Hosting Requirements (pg. 8-9)
1. If selected, can your company provide a SOC2 type II report to DCI? Describe.
2. The solution must be compatible with the following industry standard browsers: Chrome, Mozilla, Firefox, Microsoft Edge and Safari? Describe.
3. Does the solution include all storage and processing capacity to support all the requirements of this RFP? Describe.
4. The hosted solution shall include all software components and associated licenses necessary for the system to fully function and necessary to manage and maintain the system. This includes but is not limited to database software, operating systems, infrastructure management tools, rules engines, and workflow tools. Describe.
Security and Privacy Control Requirements (pg. 4)
1. Is the system Cloud security compliant with FedRAMP, CJIS, DOD’s Cloud Computing Security Requirements Guide, FIPS 140-2 or meet NIST 800-146 criteria? Describe.
2. Does the system support Criminal intelligence documentation and file creation, storage, retrieval, retention, and security that is compliant with 28CFRPart23? Describe.
NOTE: See RFP pgs. 11-15 for detailed SECURITY AND PRIVACY CONTROL REQUIRMENTS. Acknowledge in your response that you have reviewed the material and comply with all requirements.
Requested Documentation Checklist
· Has Offeror responded to all mandatory requirements per RFP?
· Has Offeror responded to all preferred requirements per RFP?
· Has Offeror responded to all Project Organization requirements per RFP?
· Has Offeror responded to all Training and Maintenance and Support requirements per RFP?
· Has Offeror provided References per RFP?
· Has Offeror provided Company Profile and Experience per RFP?
· Has Offeror provided Training Experience per RFP?
· Has Offeror provided Resumes per RFP?
· Has Offeror reviewed and able to meet the standards of the Service Level Agreement Requirements?
· Has Offeror provided a Cost Proposal?
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