Custom Wheelchair

Central Health, the Travis County Healthcare District dba Central Health in Austin, Texas, is requesting proposals for custom wheelchair solutions and related mobility equipment for clinics and clinical training sites under RFP 2603-001, with proposals due April 8, 2026 at 2:00 PM Central Time. Contractors must be local to Travis County and surrounding areas and capable of providing house calls for clinical patient fittings.

Central Health contemplates multiple award contracts and reserves the right to select the best value company based on proposals, manufacturer lines, self-reported services, and business account terms. Proposers must demonstrate good faith effort to engage certified businesses including HUBs, MBE/WBEs, VSBs, or DBEs as subcontractors. All proposals must respond to nine mandatory narrative prompts addressing cooperative contracts, local presence in Travis County or adjacent areas, loaner program operations, availability of Certified Assistive Technology Professionals, house call capabilities, warranty coverage, scheduling and repair response timeframes, and delivery timeframes.

The scope encompasses assessment and customization services, design and engineering aligned with FDA and ADA standards, manufacturing with high-quality materials and components, delivery and installation, user and caregiver training, and ongoing warranty and technical support. The contractor must provide base manual and power wheelchairs, custom seating systems with cushions and positioning controls, wheels, joysticks and switches, pressure fitting and assessment services, delivery and setup, training, and annual maintenance. All equipment must undergo functional and safety testing prior to delivery with serial tracking and documentation.

The initial contract term is one year with four optional 12-month renewal periods. Proposals are limited to 40 pages excluding tabs and required forms and must include a completed cost proposal, acknowledgement of receipt form, business development form, insurance coverage form, and conflict of interest questionnaire if applicable. Questions are due March 24, 2026 at 5:00 PM Central Time, with written responses provided by March 30, 2026. Proposals may be submitted online via Bidnet (preferred) or printed to Central Health Purchasing Office at 1111 East Cesar Chavez Street, Austin, Texas 78702.