Crucial Conversations Training

The Florida Department of Health is issuing Invitation to Bid (ITB) DOH25-031 to procure in-person Crucial Conversations training for frontline staff across Leon County. The Department seeks a Master Trainer certified by Crucial Learning with a minimum of three years of experience delivering Crucial Conversations training to conduct a series of one-day training sessions accommodating 15-30 attendees per session, with a maximum of 324 total employees to be trained. Key deliverables include providing learner licenses with workbooks and books for each participant, submitting session materials for Department approval at least ten business days prior to training, conducting a kickoff meeting within ten business days of purchase order issuance, and providing digital certificates of completion within ten business days following each training session. Award will be made to the responsive, responsible respondent offering the lowest grand total price based on a unit rate structure multiplied by 324 participants, with a 5 percent financial penalty applied if deliverables are not completed as specified. The procurement timeline includes written questions due by May 20, 2026 at 12:00 p.m., anticipated answers on May 27, 2026, sealed bids due June 4, 2026 at 3:00 p.m., and an anticipated intent to award on June 8, 2026. The contract term runs from July 1, 2026, or upon purchase order issuance (whichever is later) through June 30, 2027, contingent upon legislative appropriation and contractor performance.

All respondents must submit mandatory documentation including references from three similar contracts, certifications regarding scrutinized companies lists, statements of non-collusion, vendor certifications, and attestations regarding coercion for labor. Contractors must be capable of completing background screenings in accordance with Chapter 435, Florida Statutes, at their own expense, and no advance payment will be provided. The Department is responsible for all task performance costs, including workbooks and learner licenses, with travel reimbursement not provided by the Department. No set-aside designations or restrictions on organization types are specified in the ITB, nor are any incumbent vendors or current contractors identified. No specific budget range or award value is disclosed in the solicitation documents; rather, pricing will be determined competitively through the sealed bid process based on the contractor's per-person unit rate multiplied by 324 total participants. The Department reserves the right to not make an award if deemed in the best interest of the State.