DOH25-031_Addendum 2_ Final.pdf

Mission:

To protect, promote and improve the health of all people in Florida through integrated state, county and community efforts.

Ron DeSantis Governor

Joseph A. Ladapo, MD, PhD

State Surgeon General

Vision: To be the Healthiest State in the Nation

Florida Department of Health Division of Administration • Bureau of Procurement and Contract Administration 4052 Bald Cypress Way, Bin B-07 • Tallahassee, FL 32399

PHONE: 850-245-4199

FloridaHealth.gov

Accredited Health Department Public Health Accreditation Board

Addendum 2

ITB DOH25-031

Crucial Conversations Training

DATE: June 2, 2026

TO: Prospective Vendors

FROM: Benjamin Roberts, Procurement Officer

Central Purchasing Office

SUBJECT: Addendum #2

The purpose of this addendum is to revised, Attachment A, Scope of Work, and to answer questions received in accordance with Section 2.9, Questions, of the ITB. This addendum serves as notice of the following change(s):

Deletions are indicated by “strikethrough” or reference. Additions, updates or replacements are indicated by highlighting.

A. Modifications: The following modification is made to Attachment A, Scope of Work, of the ITB:

1. Attachment A, Scope of Work is being deleted in its entirety and replaced with REVISED

Attachment A, Scope of Work.

2. Attachment B, Price Page is being deleted in its entirety and replaced with REVISED

Attachment B, Price Page.

B. Responses to Questions received pursuant to Section 2.9, Questions: Please see the

Department’s response to questions received by the due date outlined in Section 2.4. Timeline, of the ITB, below:

Questions and Answers

# Question

Answer

SCHEDULING: How frequently does the Department intend to run training sessions?

See Addendum #1, Revised Attachment A, Scope of Work.

And is there a target date by which all 324 participants should be trained?

Yes, See Addendum #1 Revised Attachment A, Scope of Work

3.

TRAINING LOCATIONS: Does the Department anticipate sessions being split between both identified locations (USF State Lab and DOH-Hillsborough), or will sessions be concentrated at a single site?

The training locations will be finalized after issuance of purchase order per Section 6.1.5.

FACILITIES & EQUIPMENT: Will the Department be responsible for securing the training room, tables, seating, and AV equipment at each location, or is the Contractor expected to arrange these?

Yes.

PARTICIPANT COUNT: Is 324 a firm commitment, or a ceiling? Ceiling. See Addendum #1, Revised Attachment B, Price

Page.

If fewer employees are available for training, will the Contract quantity and payment be adjusted accordingly?

Yes. The payment is based on a per unit rate/per person. See Addendum #1, Revised Attachment B, Price Page.

LEARNER MATERIALS DELIVERY: Should learner licenses, books, and workbooks be shipped directly to the training site prior to each session, or coordinated through the Contract Manager?

See Answer to Question 1.

Questions and Answers

# Question Answer

DELIVERABLE REFERENCE DISCREPANCY: Section 8.1 of Attachment A references a financial consequence tied to failure to complete "Deliverable 7.1," however deliverables are enumerated under Section 6.2. Could the Department clarify which specific deliverable the 5% penalty applies to?

Yes. See Answer to Question #1.

CONTRACT MANAGER: Section 10 of Attachment A references a Contract Manager but does not provide an indiviuals name or direct contact information. Could the Department provide the and contact information for the assigned Contract Manager?

The information will be provided upon contract award. See Answer to Question #1.

CONTRACT END DATE: Attachment A, Section 2 states the contract begins on 7/1/2026 and ends at midnight on 6/30/2026, which appears to be the same fiscal year. Could the Department confirm whether the intended end date is 6/30/2027?

Yes, The end date has been revised. See Addendum #1, Revised Attachment A, Scope of Work.

Can you please confirm whether the Department is specifically seeking the licensed/proprietary “Crucial Conversations” training product and certified facilitators associated with that program, or whether the solicitation is intended more broadly for professional communication and difficult-conversation training services that meet the Department’s stated objectives?

Yes, we are seeking licensed/proprietary “Crucial Conversations for dialogue” and master trainer, certififed by Crucial Learning.

Failure to file a protest within the time prescribed in section 120.57(3), Florida Statutes, or failure to post the bond or other security required by law within the time allowed for filing a bond shall constitute a waiver of proceedings under Chapter 120, Florida Statutes.

REVISED ATTACHMENT A

SCOPE OF WORK

Administration 4052 Bald Cypress Way, Bin B-07 • Tallahassee, FL 32399

1. PURPOSE:

This scope of work is for Crucial Conversations training for the Florida Department of Health’s frontline staff. This training is a core component of our agency-wide workforce development program. Contractor will provide these services to the Florida Department of Health (Department).

2. TERM:

This scope of work will begin on 7/1/2026 or the date on with the purchase order is issued, whichever is later. It will end at midnight, Eastern Time on 6/30/2026 6/30/2027. The State of Florida’s performance and obligation to pay under this purchase order and any subsequent renewal is contingent upon annual appropriation by the Legislature and satisfactory performance of the Contractor.

3. LOCATION OF WORK:

The worksite for this scope of work is the following location(s):

USF State Lab 3602 Spectrum Blvd, Tampa, FL 33612

Florida Department of Health - Hillsborough

1105E Kennedy Blvd Tampa FL,33602

4. CRIMINAL BACKGROUND SCREENING:

In the Department’s sole and exclusive discretion, it may determine that background screening of some or all of Contractor’s officers, agents, employees, subcontractors, or assignees is necessary (collectively individuals). In the event background screenings are required under the resulting purchase order, Contractor agrees to the following:

a. Conduct background screenings in accordance with Chapter 435, Florida Statutes, using level 2 screening standards.

b. Provide the Department with a written attestation confirming that the individual has completed and cleared the level 2 background screening.

c. Not allow the individual to begin work under this purchase order until that individual has been cleared by the Department.

d. Be responsible for any costs associated with meeting this screening requirement.

5. CONTRACTOR QUALIFICATIONS AND EXPERIENCE:

Contractor staff assigned to this agreement must possess the following minimum qualifications and experience:

5.1. Master trainer certified by Crucial Learning to deliver the Crucial Conversations for Dialogue training as described in the purpose statement and contractor responsibilities.

5.2. Minimum three years Crucial Conversation Training

6. CONTRACTOR RESPONSIBILITIES:

6.1. SERVICE TASKS: Contractor will perform the following tasks in the time and manner specified:

6.1.1 Provides series of one three-day consecutive in-person training sessions; three sessions per day, for a maximum of 324 frontline employees on crucial conversations. Sessions provide practical applications, and opportunities to discuss real-world workplace situations with strategies for managing day-to-day workplace crucial conversations.

6.1.1.1 All training sessions must be completed by 11/30/2026.

6.1.2 Provide Crucial Conversations for Dialogue learner licenses which includes a copy of the Crucial Conversations for Dialogue book and a Crucial Conversations for Dialogue workbook for each participant.

6.1.3 Each session must allow for a maximum of 15-30 attendees minimum of 15, but no more than 30 attendees.

6.1.4 Each session must cover one of the following soft skill areas “crucial conversations, constructive dialogue, creating safety, path to action, facts versus storytelling, effective decision-making, action planning.”

6.1.5 Conduct one meeting with the Department within ten (10) business days from the issuance of the purchase order to determine logistical information and schedules for providing training services.

6.1.6 Provide Ship workbooks and any session material or handouts to the Department at the following address: Hillsborough CHD, 1105 E. Kennedy Blvd. Tampa, Florida 33602 no less than ten (10) business days prior to each session. Session materials and handouts are subject to the Department’s approval.

6.1.7 E-mail a digital certificate of completion in PDF format to the Contract Manager for each attendee no later than ten (10) business days after each session.

6.2 DELIVERABLES:

Contractor will complete and submit the following deliverables to the Department in the time and manner specified:

6.2.1 Schedule, prepare and present training sessions in the time and manner specified in

Task 6.1.1 through 6.1.7

7. METHOD OF PAYMENT:

7.1 A purchase order will be issued to the Contractor.

7.2 The method of payment for this purchase order is unit rate.

7.3 The Contractor will not receive payment in advance for goods or services described in this scope of work.

7.4 The Contractor must submit an invoice upon completion of each training sessions or all that provides a detailed accounting of the deliverables performed during the invoice period for which payment is being requested.

7.5 The Contractor is responsible for the performance of all tasks and deliverables contained in this scope of work.

8. PERFORMANCE MEASURES AND FINANCIAL CONSEQUENCES:

All deliverables and related tasks must be completed 100% as specified. Failure to satisfactorily complete or submit a deliverable in the time and manner specified will result in a financial consequence as indicated below:

8.1 Failure to complete and submit DELIVERABLES 7.1 6.2 in the time and manner specified will result in a payment reduction equal to 5% percent of the total invoiced amount.

9. CONTRACTOR TRAVEL REIMBURSEMENT:

The Contractor will not be reimbursed for any travel expenses under this agreement.

10. DEPARTMENT CONTRACT MANAGER:

The Department Contract Manager for this scope of work is:

TBD

FL Department of Health - Hillsborough

1105 E. Kennedy Boulevard Tampa, FL 33602

Contract Manager Training Database

11. CONTROLLING TERMS AND CONDITIONS:

11.1 Department Scope of Work

11.2 Attachment:

11.2.1 Department’s Purchase Order Terms and Conditions

11.3 Agency’s Invitation to Bid DOH25-031

11.4 Contractor’s Response to the Department’s Invitation to Bid https://floridahealth.sharepoint.com/:x:/r/sites/Contracts/_layouts/15/WopiFrame.aspx?sourcedoc=%7B5D23C27B-FDEC-42D6-B2C8-B00B7E1EA1D2%7D&file=Training%20Database.xlsx&action=default

REVISED ATTACHMENT B

PRICE PAGE

Administration 4052 Bald Cypress Way, Bin B-07 • Tallahassee, FL 32399

A single award solicitation will be made to the responsive, responsible Respondent offering the lowest grand total price for the services requested in this ITB.

Unit price will control in the case of mathematical error(s).

The prices below submitted by the Respondent are all inclusive. There must be no additional costs charged to the Department for work performed under this Bid.

No changes should be made to the format of this price page. Any changes made to the price page may deem the Respondent’s Bid non-responsive and could be rejected.

**The estimated number of attendees in this ITB are only to be used in determining bid prices and not to be considered as definite. The number of attendees may be less than or greater than those stated in this ITB, at no penalty to the Department. **

Description Unit

Price/Per Person

Estimated Quantity

Total Price

Schedule, Prepare and Present sessions

X 324 =

Respondent Name:

Respondent Mailing Address:

City, State, Zip:

Phone: Fax Number:

E-Mail Address:

Federal Employer Identification Number (FEID):

BY AFFIXING MY SIGNATURE ON THIS BID TITLE PAGE, I HEREBY STATE THAT I HAVE READ THE ENTIRE ITB TERMS, CONDITIONS, PROVISIONS, AND SPECIFICATIONS AND ALL ITS ATTACHMENTS, INCLUDING

THE REFERENCED PUR 1000 AND PUR 1001.

I hereby certify that my company, its employees, and its principals agree to abide to all of the terms, conditions, provisions and specifications during the competitive solicitation and any resulting Purchase Order including those contained in the Department’s Purchase Order Terms and Conditions.

Signature of Authorized Representative:

Printed (Typed) Name and Title:

*An authorized representative is an officer of the Respondent’s organization who has legal authority to bind the organization to the provisions of this Bid. Documentation establishing delegated authority must be included with the Bid if signed by someone other than the authorized representative.