Computed Tomography (CT) Scanner and Picture Archiving and Communication System (PACS) Maintenance Coverage

Orange County, Florida is seeking sealed electronic responses for a maintenance coverage contract for a Neusoft Neuviz 16-Slice Computed Tomography (CT) Scanner and Del Medical EvoView Picture Archiving and Communication System (PACS) at the Orange County Medical Examiner's Office. The solicitation, identified as Y24-03-SS, requires comprehensive maintenance services that include two mandatory on-site inspections per year, with the first inspection within one month and the second within seven months of contract start. Vendors must provide maintenance coverage that encompasses all CT scanner and PACS system components, including parts, labor, travel, glass tubes, workstation components, and table components. All maintenance must utilize original equipment manufacturer (OEM) parts, with technicians certified to work on OEM equipment. The contractor is required to comply with Orange County's Information Technology Standards and Enterprise Security Standards, provide all manufacturer software upgrades, and adhere to MITA Smart Dose standards. Responses are due electronically via the OpenGov e-Procurement Platform by May 1, 2024, at 4:00 pm EST, with no alternative submission methods permitted.

The solicitation does not explicitly outline specific set-aside designations or restrictions on responding organizations. Research indicates that CMS Imaging, Inc. may be the sole provider capable of meeting the specific requirements for this specialized medical equipment maintenance contract. The scope of work specifically covers the Neusoft Neuviz 16-Slice CT Scanner (Serial Number N16E180047E) and its companion EvoView PACS software application. While a precise award value is not specified in the available documents, the contract appears to be for comprehensive annual maintenance services. Potential respondents can contact Megan Miller for additional information and clarification about the procurement opportunity. Technical support for the OpenGov platform is available through chat, email (support@procurenow.com), and phone (1-855-680-4747), with service hours from 8am to 8pm EST Monday through Friday. The procurement process is overseen by Carrie Mathes, the Procurement Division Manager and Chief Procurement Official, operating under the Orange County Ordinance.