City of West Jordan Ambulance Billing Services

The City of West Jordan, Utah initiated a Request for Proposal (RFP) on May 10, 2022, seeking a vendor to provide comprehensive ambulance billing and collection services for medical services provided within city boundaries. The procurement opportunity specifically targets a professional service contractor capable of managing billing processes for ambulance transports, with the city currently operating four fire stations staffed 24/7 and averaging approximately 2,132 ambulance transports annually. Key deliverables include complete billing management, collections processing, and financial reporting for emergency medical services. The RFP requires vendors to demonstrate expertise in medical billing, compliance with healthcare billing regulations, and the ability to efficiently process patient care billing across multiple transportation scenarios. Proposal submissions were due by May 26, 2022, with Joey Bryant serving as the primary contact point, reachable at joe.bryant@westjordan.utah.gov or +1 801-569-5729. The solicitation covered multiple commodity codes including accounting services, patient care products, emergency medical services products, and patient transport products, with specific insurance requirements mandated for potential contractors.

While no specific set-aside designations were explicitly mentioned in the available documentation, the RFP included comprehensive vendor qualification requirements and insurance specifications. Professional Sales and Service, LC was ultimately identified as the intended awardee for the contract. The solicitation suggested potential integration with existing municipal emergency medical infrastructure, focusing on a vendor's capacity to seamlessly manage billing processes for a high-volume emergency medical service environment. Although precise contract value was not specified, the city's average of 2,132 annual ambulance transports, with a peak of 2,300 in the 2020-2021 fiscal year, indicates a potentially significant billing volume. The procurement process incorporated standard municipal contracting protocols, including detailed documentation requirements, compliance expectations, and a structured evaluation process designed to select a vendor capable of providing efficient, accurate ambulance billing services.