Child Support Enforcement Services 11th Judicial District, Tennessee - UPDATED

The State of Tennessee Department of Human Services has issued a Request for Proposals (RFP) number 34513-22726 for comprehensive Child Support Enforcement Services in the 11th Judicial District, specifically targeting Hamilton County. The procurement seeks a contractor to establish and maintain a child support enforcement program compliant with Title IV-D of the Social Security Act, with a contract term spanning five years from May 1, 2026, through April 30, 2031, and potential extension up to 180 days. Proposers must submit both technical and cost proposals, with evaluation criteria focusing on operational summary, technical qualifications, experience, and approach. Critical dates include a response deadline of July 28, 2025, oral presentations scheduled between August 7-8, 2025, and a contract commencement on May 1, 2026. The contractor will be responsible for comprehensive services including paternity establishment, support order creation, collections on current support, and arrears case management, utilizing Tennessee's Child Support Enforcement System (TCSES) and adhering to state and federal regulatory requirements.

The RFP strongly emphasizes diversity and actively encourages participation from minority-owned, women-owned, service-disabled veteran-owned, and small businesses. The previous contract's maximum liability was $12,773,472.00, with the new contract structured to provide incrementally increasing monthly payments. Contractors must maintain specific staffing levels, manage legal representation, and handle case files while meeting stringent performance metrics, with potential liquidated damages for non-compliance. The contract will be funded through combined state and federal child support enforcement program resources. Proposing organizations must demonstrate extensive experience in child support enforcement, possess robust technological capabilities for case management, and show proven ability to meet or exceed federal and state performance standards. Successful contractors will need to integrate seamlessly with existing state infrastructure and demonstrate a comprehensive understanding of child support enforcement protocols and legal requirements.