Campground Management and Reservation System (CMRS)

Marion County, Oregon, is seeking proposals for a Campground Management and Reservation System (CMRS) through a Request for Proposals (RFP) issued on November 14, 2022. The county requires a cloud-based Software as a Service (SaaS) solution that will support comprehensive reservation scheduling, management, reporting, and payment processing for its campground operations. The procurement seeks a vendor capable of delivering a robust, enterprise-level system that can handle approximately 10,000 annual reservations and scale as the county expands its campground amenities. Key deliverables include a fully functional reservation platform with user and administrative management capabilities, integrated payment processing, and robust reporting features. Proposals are due by 2:30 pm on December 20, 2022, with an anticipated contract start in January 2023 for an initial five-year term. The evaluation will be based on the proposed solution's technical capabilities, implementation approach, ongoing support, and overall alignment with Marion County's operational requirements. The RFP includes a detailed specification worksheet with 137 technical and functional specifications that proposers must address.

No specific set-aside designations or restrictions on vendor participation were explicitly mentioned in the procurement documents. The county indicates flexibility in vendor selection, noting they may award to a single or multiple proposers based on the submissions. The current annual revenue for campground services is approximately $30,000, with projected growth to $500,000 as more amenities are developed. The county has budgeted around $25,000 annually for the CMRS service, which includes licensing and reservation fees. The procurement requires 6-10 user accounts for Parks departments and 2-3 user accounts for IT staff. Companies from both within and outside the United States are eligible to apply, and tasks can be performed remotely. The sample contract provided suggests the potential for annual subscription fees with possible adjustments, and the county is seeking a solution that can integrate with existing infrastructure while providing enhanced data quality and administrative capabilities.