C25915008 - Lifeguard Dispatch Software Service

The California Department of Parks and Recreation, specifically the Angeles District, is issuing an Invitation for Bid (IFB) for Lifeguard Dispatch Software Services under contract C25915008. The procurement seeks a comprehensive web and mobile-based digital technology platform to support district-wide aquatics operations, serving approximately 150 users across all Angeles District beaches. The software must provide a secure dispatching platform with capabilities including incident reporting, public safety analytics, inter-agency communications, digital forms, staff status tracking, and public broadcasting features. Key deliverables include a web-based dashboard, mobile network infrastructure, hardware for incident documentation, and a platform supporting individual user account creation and comprehensive operational management. The solicitation requires vendors to demonstrate robust technological capabilities with specific focus on public safety and operational efficiency. Critical procurement dates include January 16, 2026, for questions and answers, with final bids due January 27, 2026, at 2:00 PM PST. The estimated contract term spans two years, from March 1, 2026, through February 29, 2028, with potential for a one-year renewal at existing rates.

The procurement includes several small business and diversity-focused provisions, offering a 5 percent small business preference for California-certified small businesses or non-certified businesses subcontracting at least 25 percent to certified small or microbusinesses, with a maximum preference cap of $50,000. While the Disabled Veteran Business Enterprise (DVBE) participation requirement has been waived, potential DVBE incentives up to 5 percent of the lowest responsive bid remain available. Bidders must maintain specific insurance requirements, including $1,000,000 per occurrence and $2,000,000 aggregate cyber liability insurance, and $1,000,000 combined single limit general and motor vehicle liability insurance. Additional compliance requirements include California Civil Rights Laws certification for contracts exceeding $100,000 and mandatory disclosure of any Artificial Intelligence usage, with potential bid disqualification for non-disclosure. The contract requires vendors to propose three in-person training dates per contract year and submit a detailed user-based pricing structure. While specific budget ranges are not explicitly stated, the comprehensive software and infrastructure requirements suggest a significant technological investment for the Angeles District's lifeguard operations.