C24803005 Transcription Services

The California Department of Parks and Recreation (DPR) is seeking bids from vendors to provide transcription services for its Law Enforcement and Emergency Services Division (LEESD). The contract will cover a three-year term from October 17, 2024 through October 16, 2027, with two optional one-year extensions. The services required include transcription of audio recordings, with specific criteria for transcript preparation, review and approval, and delivery timelines. Bidders must meet formatting and submission requirements, including providing forms related to Small Business and Disabled Veteran Business Enterprise (DVBE) participation. The contract will be awarded to the lowest responsive and responsible bidder, with the 5% small business preference and DVBE incentive program applied in the evaluation process. Bids must be submitted electronically by 5:00 p.m. on Tuesday, September 17, 2024, and the bid opening will be held at 1:30 p.m. on Wednesday, September 18, 2024.

The DVBE participation requirement for this solicitation has been waived, but the DVBE incentive still applies. The Department does not have a current contractor for these services, but on a past contract the rates were $3.50 per page for same-day, $3.25 for next-day, and lower rates for longer turnaround times. The previous contract was for $12,000 per year. Pricing for this solicitation will be based on a per-page rate for different turnaround times, with estimated annual page volumes provided. Bidders are not required to be registered as a California Small Business or DVBE to bid on this opportunity.