Burner Cleaning, Emergency and Repair Service at Various Norwalk Locations

The City of Norwalk, Connecticut is soliciting competitive bids for burner cleaning, emergency and repair services across 17 municipal facilities located throughout Fairfield County. The scope of work encompasses fireside boiler cleaning, burner tuning and calibration for both oil and gas-fired equipment, combustion efficiency testing, and 24/7 emergency repair service on a time and materials basis during the contract period. Bidders must provide detailed pricing for annual pre-season burner cleaning and tuning services at each facility for Years 1, 2, and 3, as well as separate hourly rates for normal and overtime emergency and repair work. The contract is structured as an initial three-year term with two optional one-year extension periods, with service commencement scheduled for December 2026. Key dates include a mandatory pre-bid conference and facility walkthrough on April 22, 2026, at 10:00 AM at the Department of Public Works, 15 South Smith Street; electronic submission deadline of May 8, 2026, at 2:00 PM via the Bonfire platform; hard copy submission deadline of May 12, 2026, at 2:00 PM; and bid opening on May 12, 2026, at 2:00 PM. The determination of the lowest responsible bidder will be based on the sum of the base bid and any alternate items selected by the City, and contractors must demonstrate substantial insurance coverage including Workers' Compensation with employer's liability limits of $100,000 per accident and $500,000 policy limit for disease, Commercial General Liability of $1,000,000 per occurrence with a $2,000,000 annual aggregate, and $1,000,000 Automobile Liability coverage.

The procurement contains no explicit set-aside designations for disadvantaged enterprises, though contractors must comply with the City's Living Wage Ordinance and provide evidence of Connecticut business registration or good standing with the Secretary of State within 30 days of bid opening. No incumbent vendor information or current contractor details are specified in the solicitation materials. Contractors are responsible for obtaining all necessary building permits and paying associated permit fees, and no bid deposits, performance bonds, or maintenance bonds are required for this opportunity. Liquidated damages are established at $100,000 per day for non-completion by the specified substantial completion date, indicating the City's emphasis on timely service delivery. The specific award value or budget range is not disclosed in the available procurement documents, though the multi-facility scope and three-year contract structure suggest a substantial financial commitment from the City of Norwalk.