Back-Up Care Services and Discount Program
Closed State & local contract opportunity
- Solicitation number
- 250012
- State
- Arizona
- Responses due
Opportunity facts
- Jurisdictions
- NIGP codes
- 86020 Coupon Books
- 95225 Day Care (Preschool)
- 95226 Day Care (Adult)
- 95228 Day Care Training Consortium
- 95243 Family And Social Services (Including Shopping And Buying Services)
- 95253 Home Management
- 95254 Homemaker
- 95285 Support Services
- 95295 Youth Care Services
- 96206 Animal Care, Animal Health, Animal Shelter, Animal Production (Breeding), Animal Training Services, Etc. (Including Pet Services, All Types)
- UNSPSC codes
- 14111820 Game of chance forms or coupons
- 91111901 Infant or child daycare services
- 93141510 Social structure studies or related services
- 93141503 Social planning services
- 94121801 Youth clubs
- 70122003 Animal trypanosomiasis
- 70122008 Veterinary laboratory technology
- 70123001 Dog control, containment and welfare service
- 94131903 Threatened animals protection associations
- 94131902 Endangered species protection associations
Show all 47
- 91111900 Personal care services
- 93141512 Youth movements or organizations services
- 71161309 Temporary accommodation support service
- 94131900 Animal protection associations
- 47121711 Pet excrement disposal equipment
- 70122001 Animal nutrition
- 70122006 Animal vaccination services
- 73121610 Horseshoeing services
- 91111700 Consumer buying and bartering services
- 93141500 Social development and services
- 93141514 Socio cultural services
- 93141515 Immigrant settlement support service
- 91111703 Wardrobe buying services
- 93141509 Social problems analysis or management services
- 93141511 Social groups studies or related services
- 93141502 Social security legislation services
- 70121800 Pets industry
- 70123000 Animal control and welfare services
- 70121607 Small animal breeding services
- 70121802 Pet grooming services
- 70121803 Kennels services
- 70122002 Animal disease control
- 70122005 Animal health preventive medication services
- 70122007 Veterinary administration
- 94131901 Animal liberation movements
- 91111903 Elderly daycare services
- 93141506 Social welfare services
- 93141513 Social justice or legislation services
- 93141501 Social policy services
- 93141507 Social work administration services
- 70121600 Livestock industry
- 70121801 Pet breeding services
- 70122004 Foot or mouth control services
- 70122009 Animal hospital services
- 70122010 Animal health information services
- 70161501 Fauna protection
- 82151601 Animal trainers services
- Point of contact
-
- Troy Rombough troy.rombough@tucsonaz.gov (520) 837-4139
Opportunity details come from procurement.opengov.com. Updated .
About this opportunity
The City of Tucson is seeking a contractor to administer a comprehensive Back-Up Care Services and Discount Program for approximately 4,200 benefit-eligible employees. The five-year contract, beginning July 1, 2025, requires a nationwide provider of in-home and out-of-home care services for children, adults, seniors, and pets during employees' work hours or work-related travel. Each employee will receive up to three days (10 hours per day) of employer-subsidized back-up care annually, with unused days rolling over. The contractor must establish a robust network of care providers, manage service registrations and orders, provide an online portal for access, and implement a members-only discount program covering various services including childcare, tutoring, wellness, travel, and home services. The Request for Proposal (RFP) No. 250012 requires the contractor to ensure HIPAA compliance, secure data transmission, and meet technological accessibility standards. Proposals are due on Wednesday, March 12, 2025, at 2:00 P.M. local Arizona time, with questions to be submitted through the solicitation's Question and Answer section preferably within 5 days prior to the submittal deadline.
While specific set-aside designations are not explicitly outlined in the documentation, the City will likely require standard compliance with federal and local procurement regulations, potentially including Disadvantaged Business Enterprise (DBE) considerations. The City intends to purchase a minimum of 100 back-up care days in the first year, with additional days to be purchased at its discretion. The program mandates a zero-dollar copay for employees and requires the contractor to provide comprehensive reporting, account management, and implementation support. The pricing structure will be based on an annual membership fee for 4,200-4,500 eligible employees, with pricing for up to 400 back-up care days and options for additional days. The contract includes provisions for annual benchmarking, performance reporting, and participation in city meetings and vendor management reviews. While no incumbent vendor is specifically mentioned, the City has been providing similar back-up care services since July 1, 2019, indicating an established program structure that a new contractor would need to seamlessly integrate and potentially enhance.
Opportunity text
The City of Tucson currently provides Back-Up Care services and discount program as part of the benefit package for approximately 4,200 employees, since July 1, 2019. The back-up care services are offered for children, adults and seniors, and pets and are available for both unplanned/ emergency or if routine services fall through, to be used only during the employee's work hours or during work-related travel. The services can be used nationally by a City employee for in-home or out-of-home (at a center/facility). The service also provides for Personal Network Back-Up Care services, which allows employees to receive reimbursement for the use of back-up care providers sourced on their own, which could include a familiar individual (such as a family member or friend), business or service. The program provides up to three (3) days of employer-subsidized back-up care annually per employee.
NO PRE-PROPOSAL CONFERENCE: The City is foregoing a Pre-Proposal conference for this solicitation. Prospective offerors are invited to contact the assigned Contract Officer with any questions, preferably within 5 days prior to the submittal due date. Ordinarily, the purpose of this conference is to clarify the contents of this solicitation in order to prevent any misunderstanding of the City's position. Any doubt as to the requirements of this solicitation or any apparent omission or discrepancy should be presented to the Contract Officer before the submittal due date. The City will then determine the appropriate action necessary, if any, and issue an addendum to the solicitation. Oral statements or instructions shall not constitute an addendum to this solicitation. Questions should be submitted in the Question and Answer section of this solicitation.
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