Ava License Office - Missouri Department of Revenue

The Missouri Department of Revenue is seeking proposals for the operation of the Ava License Office located in DeKalb County through a Request for Proposal (RFP) with solicitation number RFPS30034901902404. The contract will be effective from the date of award through June 14, 2024, with proposals due by May 9, 2019 at 3:00 PM CDT. The primary services required include processing vehicle and driver's license transactions, customer service, record maintenance, and administrative functions for the license office. Vendors must submit proposals either electronically through the MissouriBUYS system or as a hard copy to the Division of Purchasing. The RFP includes multiple detailed attachments covering contractual requirements, current license office information, liquidated damages, technology requirements, fees, definitions, and personnel forms. Evaluation criteria will be provided in a separate attachment, and the contract will be awarded to the vendor that best meets the state's requirements. The payment terms are set at Net 45 days with Free on Board Destination delivery terms.

The RFP does not specify any specific set-aside designations or restrictions on vendor participation, indicating that all qualified vendors are eligible to respond. No incumbent vendor is identified in the documentation, and there are no explicit provisions for disadvantaged enterprises. The total estimated contract value is not provided in the available documents. The solicitation does not detail specific infrastructure or technology integration requirements beyond the general technology requirements included in the attachments. The contact person for questions is Lillian Smith at the Missouri Office of Administration in Jefferson City, who can be reached at 573-751-4579 or lillian.smith@oa.mo.gov. While specific funding sources are not explicitly stated, the contract will be funded through the State of Missouri, specifically serving DeKalb County. The RFP suggests that vendors should carefully review all attached documents to fully understand the comprehensive requirements for operating the Ava License Office.