Automated Electronic Routing System

The State of Florida's Department of Highway Safety and Motor Vehicles, Office of Motorist Services, has issued a Request for Information (RFI) seeking reliable, responsive, and cost-effective solutions for an automated electronic routing system for policy and procedures documents. The system must include functionalities to accept update requests, route them to the Policy and Procedure Unit, provide templates, track edits, route requests for additional reviews, translate documents, make them ADA compliant, post approved documents, remove outdated versions, and provide email notifications and search capabilities. The RFI does not have a defined timeline for an RFP release, and there is currently no incumbent contract fulfilling this requirement. The Department is open to discussing custom-built solutions using a low-code platform and is flexible on the deployment and maintenance options, including cloud, SaaS, or on-premises.

The RFI is open to all interested parties, and the Department anticipates approximately 13 editing users and a significant number of read-only users, requiring support for multiple languages beyond Spanish and Haitian Creole, such as Russian, Mandarin Chinese, Arabic, Portuguese, Vietnamese, and French. The Department may request vendor demonstrations after receiving the responses, and vendors are requested to provide background information, implementation and maintenance details, and sample cost information, without providing specific price quotes to preserve their ability to bid on any future procurements related to this RFI. The RFI response is due on June 5, 2023.