Annual Contract to Provide Third Party Administrator (TPA) Services for Risk Management Auto

Chatham County, Georgia is soliciting proposals through Request for Proposals (RFP) 26-0020-3 to procure Third Party Administrator (TPA) services for the management and disposition of auto liability claims under the County's risk management program. The County seeks qualified firms with a minimum of five years' experience in auto liability TPA services and current Georgia business licensure. Required services encompass comprehensive claim management including intake, liability determination, auto rental placement, repair and total loss assessment, appraisals, medical review and payments, diminished value claims processing, settlements, title securing, and release documentation for both property and bodily injury claims. Based on 2025 data, the County experienced 62 motor vehicle accidents (22 at-fault and 40 not-at-fault) requiring TPA oversight. A pre-proposal conference is scheduled for February 19, 2026, at 10:00 A.M. via WebEx, with proposals due by 5:00 P.M. on March 5, 2026, submitted through the County's online procurement portal. The contract will be effective for twelve months from the date of award with potential renewal through Year Five. Evaluation will occur in two steps: Step One utilizes a 100-point scale allocating 25 points for experience and qualifications, 30 points for technical approach, 25 points for fee proposal, 15 points for MBE/WBE participation, and 5 points for references; Step Two may include interviews with shortlisted firms worth up to 30 additional points. The County retains authority for all litigation settlement approvals through the Chatham County Attorney's Office, while the Risk Manager maintains approval authority for non-litigated settlements.

The procurement includes a 15-point evaluation criterion dedicated to Minority and Women Business Enterprise (MBE/WBE) participation, requiring good faith efforts to solicit certified minority and women-owned businesses, break work into economically feasible units, and negotiate in good faith with M/WBE firms regarding bonding, credit, equipment, and support services. All successful proposers must obtain a current Chatham County or Georgia municipal business license prior to contract award and maintain comprehensive liability, workers' compensation, and business automobile insurance with specified minimum limits. The selected TPA will coordinate with CorVel Corporation, the County's current workers' compensation TPA, regarding potential subrogation recoveries. Pricing shall be submitted on a lump sum cost per contract year basis, invoiced quarterly, with fee proposals required for Years One through Five (2026-2031); however, specific budget ranges or award values are not disclosed in the RFP materials. The County is self-insured for commercial automobile and commercial general liability exposure and reserves the right to reject any or all proposals without obligation to accept the lowest cost proposal.