Ambulance Billing Services

The City of South Salt Lake Fire Department is seeking a vendor to provide comprehensive Ambulance Billing Services through a Request for Proposal (RFP) released on August 9, 2019. The primary objective is to secure a professional service capable of managing billing and collection processes for ambulance transport and emergency medical services. Key deliverables include timely billing, professional payment pursuit, and excellent customer service for department staff, patients, and insurance carriers. Proposals are due on August 30, 2019, at 2:00 PM MDT, and must be submitted as sealed responses to the City Recorder's Office located at 220 E. Morris Ave, Ste 200, South Salt Lake City. The procurement is categorized under two commodity codes: 84110 for accounting and bookkeeping services, and 84101 for debt services including debt collection and management. The City reserves the right to reject any or all proposals and request additional information from respondents, indicating a comprehensive evaluation process will be conducted.

While the RFP does not specify set-aside designations or restrictions on respondent types, it is posted on the Utah Public Notice Website and SciQuest, suggesting open competition for qualified vendors. No incumbent vendor information is provided, nor are there details about existing technological infrastructure that might require integration. The document also does not disclose a specific budget or funding sources for the ambulance billing services contract. Potential respondents should be prepared to demonstrate expertise in medical billing, robust collection processes, and the ability to provide high-quality customer service across interactions with patients, insurance carriers, and municipal fire department personnel. The competitive nature of the RFP suggests that vendors will need to differentiate themselves through demonstrated capabilities, technological solutions, and cost-effectiveness in managing ambulance billing services.