Access Controls - On-Call Services Contract

The Maryland Stadium Authority is issuing an Invitation for Bids for on-call Access Controls Services at the Camden Yards Sports Complex, which includes Oriole Park at Camden Yards, the Warehouse at Camden Yards, Camden Station, and M&T Bank Stadium. The procurement seeks a qualified contractor to provide repair, maintenance, and installation services for the MSA's Avigilon Access Control Manager (ACM) Enterprise Plus system, encompassing troubleshooting, diagnostics, component replacement, software support, and preventative maintenance. Service deliverables include standard service requests with a twenty-four-hour response time during Monday through Friday business hours (7:00 a.m. to 5:30 p.m.) and emergency service requests available twenty-four hours daily with a four-hour response requirement. Bidders must submit pricing for three labor rate structures (Scheduled Service Call Rate, Standard Service Rate with 24-hour response, and Emergency Service Rate with 4-hour response), equipment pricing for specified controller boards and interface panels, and detailed work plans for Project A, which requires installation of two Schlage wireless locks and one security controller at the North Warehouse, 4th Floor EOC Door within sixty days of contract award. Required qualifications include a minimum of five years' experience performing the same or similar work, three professional references from different projects, current insurance coverage including Commercial General Liability of $1,000,000 per occurrence and Business Automobile Liability Insurance of $1,000,000 per accident, and designation of a lead technician and backup technician available twenty-four hours daily. A pre-bid conference is scheduled for April 14, 2026, at 10:00 a.m. via Google Meet, with bids due May 6, 2026, by 1:00 p.m. through the electronic Procurement Portal. Evaluation will be based on the responsive, responsible bidder submitting the lowest total bid price.

This procurement is designated as a Small Business Reserve program limited to certified small businesses as defined under Maryland State Finance and Procurement Article 14-501-14-505, restricting eligibility to qualifying small business enterprises. Bidders must be registered with eMaryland Marketplace (eMMA) and the State Department of Assessments and Taxation (SDAT) prior to contract award and must comply with Maryland's Minority Business Enterprise certification, nondiscrimination policies, and conflict of interest disclosure requirements. All bidders are required to complete comprehensive affidavits including Corporate Profile forms, Bid Proposal Affidavits, Conflict of Interest Affidavits, Contract Affidavits, and Small Business Reserve Affidavits, along with documentation of current insurance coverage and workers' compensation experience modification rates. The contractor must integrate with the MSA's existing Avigilon Access Control Manager system and comply with the MSA's comprehensive sustainability policies covering solid waste management, sustainable purchasing, building exterior and hardscape management, and indoor air quality standards. The contract term shall be up to two years or until the total contract limit of Two Hundred Thousand Dollars ($200,000) is reached, whichever occurs first, with no guaranteed minimum amount of work and payment structured through the MSA's Invoice Module in VenueAware for electronic reporting and invoicing.