60-M0087-26-CP241 - Specialized technology support services - Ciber Pathway Inc. Sole Source

The City of Santa Fe is requesting approval of Amendment #3 to a Professional Services Agreement with Ciber Pathway Inc. for specialized technology support services under sole-source procurement 60-M0087-26-CP241, with approval due July 9, 2026. This is a sole-source award with no competitive solicitation.

Ciber Pathway Inc. has served as the City's incumbent technology support provider since 2019, originally procured through a Statewide Price Agreement and continued under prior sole-source requisitions 50-M0087-25-CP182 and 40-M0087-24-CP101. The amendment increases compensation by $1.77 million and extends the termination date to June 13, 2026, bringing the cumulative contract value to $6.08 million.

The scope encompasses specialized support for Tyler Munis applications (HR/Payroll, Finance, and Benefits), payroll implementation and year-end processing, Human Capital Management leave accrual configuration, finance audit reporting, billing operations, Tyler Cashiering support, UKG Kronos TeleStaff system management, and migration assistance from EnerGov to OpenGov. The contract term runs July 2026 through June 2027, with services structured across four primary resource lines: Tyler Munis HR/Payroll and Benefits Consultant and Project Manager ($278,400); Kronos Consultant at 80 hours per month ($139,200); Tyler EnerGov Consultant ($268,800); and ERP Business Analyst ($165,600), totaling $852,000 plus $41,535 gross receipts tax for $893,535 annually. Billing is Net 30 at month-end.

The sole-source justification rests on Ciber Pathway Inc.'s exclusive institutional knowledge of the City's systems following successful Tyler Munis upgrades from version 11.3 to 2024, completed on schedule and within budget, and the company's 22 years of combined ERP and workforce management experience. The City asserts that alternative vendors would result in significant delays, increased costs, and extended project timelines. The ITT Department Director is Eric Candeleria; the department contact is Erin Gomez. Future amendments that modify parties, services, or contract amount require an additional 30-day review period under Section 13-1-126.1 NMSA 1978.