SS_Ciber_Posting_Paket.pdf

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60-M0087-26-CP241 - Specialized technology support services - Ciber Pathway Inc. Sole Source
Solicitation number
60-M0087-26-CP241
Issued by
Santa Fe County, New Mexico

About this file

This is a Sole Source Request and Determination document submitted by the City of Santa Fe, New Mexico, for Amendment #3 to a Professional Services Agreement with Ciber Pathway Inc. The request seeks approval to increase compensation by $1,771,968.00 for a new total contract amount of $6,078,116.40 and extend the termination date to June 13, 2026. Ciber Pathway Inc. has provided technology support services to the City since 2019, originally procured through a Statewide Price Agreement, with subsequent sole source solicitations documented in prior requisitions 50-M0087-25-CP182 and 40-M0087-24-CP101. The services include specialized support for Tyler Munis applications and business processes, payroll implementation and support, Human Capital Management year-end processing, leave accrual configuration and maintenance, finance audit reporting, billing operations, Tyler Cashiering support, UKG Kronos TeleStaff system management, and assistance with migration from EnerGov to OpenGov. The contract term is for 12 months (July 2026 through June 2027), and the Department Contact is Erin Gomez, with approval from ITT Department Director Eric Candeleria.

The pricing structure includes four primary service lines: Tyler Munis HR/Payroll and Benefits Consultant and PM at $278,400.00; Kronos Consultant at 80 hours per month for $139,200.00; Tyler EnerGov Consultant at $268,800.00; and ERP Business Analyst services at $165,600.00, with a subtotal of $852,000.00 plus GRT tax of $41,535.00 for a total of $893,535.00. Payment terms are Net 30 with billing at month-end for services rendered. The justification for sole source procurement emphasizes that Ciber Pathway Inc. possesses over 22 years of combined ERP and workforce management experience, exclusive institutional knowledge of the City's systems following successful Tyler Munis upgrades from version 11.3 to 2024, and specialized expertise that would make engagement of alternative vendors result in significant delays, increased costs, and extended project timelines. The request was submitted by Erin Gomez on May 27, 2026, and approved by the Chief Procurement Officer on June 9, 2026, after several rounds of review and revision by the Procurement Analyst Senior and Director.

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Ciber Pathway Inc. Sole Source 2026-830-Request

Status:

Review

Amount:

$893,535.00

Last Action:

Approved

Actions

SOLE SOURCE REQUEST AND DETERMINATION

Name of Request

Ciber Pathway Inc. Sole Source

Created On

05/27/2026

Summary of Request

Request for Approval of Amendment #3 to Professional Services Agreement Item #22-0266 with Ciber Pathway Inc to Increase the Compensation by $1,771,968.00 for a New Total Amount of $6,078,116.40 and to Extend the Termination Date to June 13th, 2026. (Eric Candeleria, ITT Department Director; edcandelaria@santafenm.gov)

Background

Ciber Pathway Inc. has provided technology support services to the City of Santa Fe since 2019, originally procured through a Statewide Price Agreement. As the City's needs evolved, subsequent sole source solicitations were pursued, as documented in prior solicitations 50-M0087-25-CP182 and 40-M0087-24-CP101.

No Category Codes

Requestor

EG Erin Gomez

Approval Group

Information Technology & Telecommunications Admin

Creator

EG Erin Gomez

Desired Delivery Date

05/27/2026

Fiscal Year

FY26

Purchase Details

Total Budget Amount $893,535.00

Vendor Selection

Vendor

Ciber Pathway Inc

Contract

3203383 - Tyler Munis Payroll Support Ends: 06/13/2026 Active

Vendor Contact Vendor Number

Edit

Edit

Edit

Step 4 of 5

Procurement Analyst Posting Waiting For

KM Kristy Miera Procurement Analyst Senior

Jump To:

On Hold Reject Approve

SOLE SOURCE REQUEST AND DETERMINATION Purchase Details Vendor Selection Sole Source Assessment Attachments1

Create

6/9/26, 4:33 PM Request Approval https://procurement.opengov.com/governments/1784201/requisitions/51322 1/4 https://procurement.opengov.com/governments/1784201/requisitions https://procurement.opengov.com/governments/1784201/contracts/176842 https://procurement.opengov.com/

Krishna Gajavelli accounts@ciberpathway.com

Delivery Code

FOB Destination

Payment Terms

Net 30 by searching for a vendor or contract

Sole Source Assessment

Date of Submission:

05/26/2026

Department Contact:

Erin Gomez

Email:

eagomez@santafenm.gov

Phone Number 505-637-1552

Quantity of the Goods or Service 12 months

Type of Good or Service Services

Justification Proprietary

Explain the Purpose/Need of the Purchase Ciber Pathway Inc has extensive experience supporting Tyler Munis applications and business processes, including payroll implementation and support, Human Capital Management (HCM) year-end processing, leave accrual configuration and maintenance, finance audit reporting, billing operations, and Tyler Cashiering support. Through these services, Ciber Pathway Inc has provided ongoing system administration, troubleshooting, configuration, reporting, and end-user support to help ensure efficient and compliant municipal operations.

Ciber Pathway Inc has provided support for UKG Kronos TeleStaff, including system upgrades, enhancements, integrations, configuration, and ongoing technical support. In addition, Ciber Pathway Inc has assisted with the successful migration from EnerGov to OpenGov, providing implementation guidance, data transition support, system configuration, and process optimization to ensure a seamless transition and continued operational efficiency.

Conversion:

To Contract

Term of Contract (Sole Source) 1 year

Department Criteria:

Ciber Pathway Inc. successfully assisted the City with Tyler Munis upgrades from version 11.3 to 2019, 2019 to 2021, and 2021 to 2024, all completed on schedule and within budget. The firm has also provided support for payroll operations, year-end processing, leave accruals, finance audits, year-end close activities, Tyler Cashiering, Kronos Workforce Management, Telestaff configuration, system integrations, payroll data conversion, ACA compliance reporting, W-2 processing, and custom reporting for Finance, HR, and Payroll.

With more than 22 years of combined ERP and workforce management experience, Ciber Pathway Inc. possesses the specialized expertise and institutional knowledge necessary to support the City’s systems effectively. Engaging another vendor would require significant knowledge transfer, increase costs, extend project timelines, and introduce unnecessary risk. Therefore, Ciber Pathway Inc. is the only practical source capable of providing these services in a timely, cost-effective, and low-risk manner.

Add Vendor

Edit

6/9/26, 4:33 PM Request Approval https://procurement.opengov.com/governments/1784201/requisitions/51322 2/4

Vendor Name Ciber Pathway Inc.

Vendor's Address 8751 Collin McKinney Pkwy Suite # 105 McKinney, TX 75070

Assessment of Vendor's Exclusive Qualifications:

Ciber Pathway Inc assisted with the UKG 2025 upgrade and provides ongoing support services, system enhancements, reporting solutions, and business process optimization to ensure system performance, compliance, and user satisfaction.

Explanation of Unsuitable Alternatives Ciber Pathway Inc. is capable of providing the specialized support and expertise required to assist the City with the implementation of the Tyler Munis system. The company possesses the necessary knowledge, experience, and technical resources related to the City's Tyler environment, including integrations, business processes, configuration requirements, testing, and operational support.

Due to its familiarity with the City's systems and its ability to provide comprehensive support across Tyler Munis, HR, Payroll, UKG Kronos, Telestaff, and related applications, engaging another vendor would result in significant delays, increased costs, and a prolonged learning curve. Therefore, Ciber Pathway Inc. is uniquely qualified and represents a source for these implementation and support services.

Place checkmarks to affirm this request aligns with each of the requirements in NMSA 1978, Section 13-1-126 There is only one source for the required service, construction, or item of tangible personal property.

The service, construction, or item of tangible personal property is unique and this uniqueness is substantially related to the intended purpose of the contract.

Other similar services, construction, or items of tangible personal property cannot meet the intended purpose of the contract.

Place checkmarks to affirm you agree and have included these documents The vendor has affirmed sole source for the services, construction, or items of tangible personal property by providing a letter on company letterhead signed by leadership affirming they are the sole provider of the goods/services outlined in the scope of work, and documentation has been provided that due diligence was conducted to identify other possible vendors/contractors to provide the requested services/goods but proved unsuccessful.

Itemized price quote from sole source vendor fully detailing costs for goods/services in scope of work. (Must state whether they are going to charge tax or not.)

If contract value exceeds CM Approval Amount, include agenda item to present to 2 Committees and Governing Body.

The requesting department has verified through Pavilion, internet searches, and other market research that these sources are not available from alternative vendors.

Attachments

Uploaded Documents

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CoSF_CIBERPATHWAY_SoleSource_Justification_FY27.pdf

CPI_COSF_FY27.pdf https://procurement.opengov.com/governments/1784201/requisitions/51322 3/4 https://og-pro-production-req-attach-use1.s3.us-east-1.amazonaws.com/51322/7c4cd557-22f1-4279-aa0b-5d533b74dfe1_CoSF_CIBERPATHWAY_SoleSource_Justification_FY27.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIA47RIURE4EL4SQQV4%2F20260609%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260609T223235Z&X-Amz-Expires=72000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEA8aCXVzLWVhc3QtMSJGMEQCIBs1GQiZDti2VXKtEdGGLqUR5mrinA9Fd0hzfKPvw00HAiBkeOhGdOFFNMqUJ0ncSpS6%2BH3grRlZm2AgR5WdrIvGHCqTBQjX%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDg5MjM2NDY4NzY3MiIMficm24mNCtOqGTZEKucEv0FX7L47kHvcAd5hEjuSRSmO1AWK75vGFk0HwG7a0irl4czJVnfOKTdOA9ZkHCXHNTrSjvERjNP1h7uDnlm5v1EAdHxGRDZwxLS9sICo6sAZzbV6zlmbVvaTgY8bsEUQbegkd1va2ucpG0xbgisq3ZUNxJRiL74cLdrc%2BkFUsV0COAcsXkWtd4Wzbw7HxQ1vT7DqKbGj%2B0euNMRASHaNtBO7gxoDt%2BHMs34Pd414H4TlJGyop%2FXv4%2BPQEjuHDjehAcMq6sF2zttFsuyZKF7mlhEqt%2F978PkZhvbAphEmqwUwb5JnmeW05g%2FUGcbFq0ZfV2meEZTz%2B0P3xhuNNtbIfcAAocRv%2BPHm85%2Fahawbn6X%2F3LK5dEdoW2X0WOLrKu%2BIMxhB7bsnuHmf7HZL7oaFKHkZ%2FYygQ%2FjL7VaJReLwathEpnDahjAuJOZ6Oxra4WUEGnZXTS%2BO9egGtGkHohrDNc2Y6gFJgaZCz9jJur1sj%2B%2BKrWCoZFmjaoH94Ebf%2By6h8fCq7LdQmIQqXYPpK2rYGvvfNxBJFKp037kqsKzl7kWkLRUfc9N0TUsvt5EnI2ZB3%2B5nGsGMwfNy0dICsn63REKN%2B5eBNU8Lbamhe6B%2BitlHmJtIO%2B0rToyU34%2BbxAsVEvIHmD5MHWVAWwFFU4HzSOOqDYCMGTZzs6peIe4Z7CJ4a7u1FTHWFm%2BR%2Fs3sxGBeueI92fK7V8qOYU25atO1sbiZJ59k0LQhr%2FHaColebtyTTcPpAqzckR21afLd6yrCxSzzADNzEo0GsidLMgtlZwVKQwEVXu7UugUTFLUDGYSSqdfd32lAMI%2BcotEGOpoBXtxAKAtbBg20hOSFzouHFB0cNAcoH0%2B%2BOHkmMhbuBrDJBb5RYbz9DASd9cZurquU8p228KV%2B6UQmgBNu5nXcjSa5H0ZeDmUge9wwAlXTcIemokdKHNvOgPPPVWvs9uwLS7%2FWP9CpBhx3GlolN5xEzdvtECFFJU0s5%2BlvZiWFCZeQiZFYr3zM1nrDNo5ny1RQtdlCILVK0eUT%2FA%3D%3D&X-Amz-Signature=7cba13fd0d54bf8fa8658c959fe1b7d8b4f9633c44980f4956363690dde395fe&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22CoSF_CIBERPATHWAY_SoleSource_Justification_FY27.pdf%22&x-id=GetObject https://og-pro-production-req-attach-use1.s3.us-east-1.amazonaws.com/51322/004666a8-6149-47a7-b773-addcf52de76a_CPI_COSF_FY27.pdf?X-Amz-Algorithm=AWS4-HMAC-SHA256&X-Amz-Content-Sha256=UNSIGNED-PAYLOAD&X-Amz-Credential=ASIA47RIURE4EL4SQQV4%2F20260609%2Fus-east-1%2Fs3%2Faws4_request&X-Amz-Date=20260609T223235Z&X-Amz-Expires=72000&X-Amz-Security-Token=IQoJb3JpZ2luX2VjEA8aCXVzLWVhc3QtMSJGMEQCIBs1GQiZDti2VXKtEdGGLqUR5mrinA9Fd0hzfKPvw00HAiBkeOhGdOFFNMqUJ0ncSpS6%2BH3grRlZm2AgR5WdrIvGHCqTBQjX%2F%2F%2F%2F%2F%2F%2F%2F%2F%2F8BEAIaDDg5MjM2NDY4NzY3MiIMficm24mNCtOqGTZEKucEv0FX7L47kHvcAd5hEjuSRSmO1AWK75vGFk0HwG7a0irl4czJVnfOKTdOA9ZkHCXHNTrSjvERjNP1h7uDnlm5v1EAdHxGRDZwxLS9sICo6sAZzbV6zlmbVvaTgY8bsEUQbegkd1va2ucpG0xbgisq3ZUNxJRiL74cLdrc%2BkFUsV0COAcsXkWtd4Wzbw7HxQ1vT7DqKbGj%2B0euNMRASHaNtBO7gxoDt%2BHMs34Pd414H4TlJGyop%2FXv4%2BPQEjuHDjehAcMq6sF2zttFsuyZKF7mlhEqt%2F978PkZhvbAphEmqwUwb5JnmeW05g%2FUGcbFq0ZfV2meEZTz%2B0P3xhuNNtbIfcAAocRv%2BPHm85%2Fahawbn6X%2F3LK5dEdoW2X0WOLrKu%2BIMxhB7bsnuHmf7HZL7oaFKHkZ%2FYygQ%2FjL7VaJReLwathEpnDahjAuJOZ6Oxra4WUEGnZXTS%2BO9egGtGkHohrDNc2Y6gFJgaZCz9jJur1sj%2B%2BKrWCoZFmjaoH94Ebf%2By6h8fCq7LdQmIQqXYPpK2rYGvvfNxBJFKp037kqsKzl7kWkLRUfc9N0TUsvt5EnI2ZB3%2B5nGsGMwfNy0dICsn63REKN%2B5eBNU8Lbamhe6B%2BitlHmJtIO%2B0rToyU34%2BbxAsVEvIHmD5MHWVAWwFFU4HzSOOqDYCMGTZzs6peIe4Z7CJ4a7u1FTHWFm%2BR%2Fs3sxGBeueI92fK7V8qOYU25atO1sbiZJ59k0LQhr%2FHaColebtyTTcPpAqzckR21afLd6yrCxSzzADNzEo0GsidLMgtlZwVKQwEVXu7UugUTFLUDGYSSqdfd32lAMI%2BcotEGOpoBXtxAKAtbBg20hOSFzouHFB0cNAcoH0%2B%2BOHkmMhbuBrDJBb5RYbz9DASd9cZurquU8p228KV%2B6UQmgBNu5nXcjSa5H0ZeDmUge9wwAlXTcIemokdKHNvOgPPPVWvs9uwLS7%2FWP9CpBhx3GlolN5xEzdvtECFFJU0s5%2BlvZiWFCZeQiZFYr3zM1nrDNo5ny1RQtdlCILVK0eUT%2FA%3D%3D&X-Amz-Signature=55cdc2a22bc32150397e2fcf5fffbd442deffe598f41c5fc744992fc7eb627df&X-Amz-SignedHeaders=host&response-content-disposition=attachment%3B%20filename%3D%22CPI_COSF_FY27.pdf%22&x-id=GetObject

Submitted by Erin Gomez on 5/28/26 at 10:53am

Returned on 5/28/26 at 10:33am

Submitted by Erin Gomez on 5/27/26 at 9:44am

Director

Approved

Director Review

EC Eric Candeleria

Approved by Eric Candeleria on 6/8/26 at 10:03am

Approved by Eric Candeleria on 6/4/26 at 11:32am

Approved by Eric Candeleria on 6/1/26 at 1:47pm

Approved by Eric Candeleria on 5/27/26 at 10:12am

Procurement Analyst Review 1

Approved

Procurement Analyst Senior

KM Kristy Miera

Approved by Kristy Miera on 6/8/26 at 2:33pm

Rejected by Kristy Miera on 6/4/26 at 3:32pm

We just need to adjust the language a bit. The background and a section of the details needs to be adjusted. I have scheduled a meeting so we can go over it together. If you can't make it today, we can schedule something for tomorrow.

Approved by Kristy Miera on 6/1/26 at 2:13pm

Rejected by Kristy Miera on 5/28/26 at 10:33am

Click all the checkboxes at the bottom of the page. Also I believe this software is considered proprietary. Write that in unsuitable alternatives section.

The department criteria section also needs to have more substance.

CPO Review

Approved

Chief Procurement Officer (CPO)

Travis Dutton-Leyda

Approved by Travis Dutton-Leyda on 6/9/26 at 3:20pm

Rejected by Travis Dutton-Leyda on 6/3/26 at 9:49am

Update

4 Procurement Analyst Posting

Waiting for Approval

Procurement Analyst Senior

KM Kristy Miera

Active as of 6/9/26 at 3:20pm https://procurement.opengov.com/governments/1784201/requisitions/51322 4/4

8751 Collin McKinney Pkwy Suite # 105 McKinney, TX 75070 Ph:405-938-5676

FAX: 405.938.3145

HR@CIBERPATHWAY.COM

www.ciberpathway.com

May 18th, 2026

Ciber Pathway Inc., Experience and Qualifications:

• Ciber Pathway Inc, as the current professional services provider for the City of Santa Fe, has extensive knowledge of the configurations, customizations, and developments completed as part of the Tyler Munis implementation.

• Ciber Pathway Inc successfully assisted the City of Santa Fe with Tyler Munis upgrades from v11.3 to v2019, v2019 to v201 and v2021 to v2024, both completed on-schedule and within the allocated budget.

• Ciber Pathway Inc has a comprehensive understanding of the City’s operational and technical requirements related to Tyler Munis HCM, Finance, EnerGov, Kronos, and Telestaff, including upgrades, enhancements, integrations, and post-production support.

• Ciber Pathway Inc possesses in-depth knowledge of the City’s Tyler Munis HCM/Payroll, Finance, EnerGov, Kronos, and Telestaff environments, including software configuration, implementation, and ongoing support processes.

• Over the years, Ciber Pathway Inc has successfully supported the City of Santa Fe with numerous initiatives, including:

o Tyler Munis Payroll implementation o Payroll day-to-day operational support o Payroll and HCM year-end processing and forms o Leave accrual configuration and support o Finance audit reports and auditor assistance o Year-end close processes o General Billing and Tyler Cashiering support

• For Kronos and Telestaff, Ciber Pathway Inc provided support for Workforce Management upgrades, system configuration, interface development, Telestaff rule configuration, and integration services.

• Ciber Pathway Inc also brings broad expertise in implementing, supporting, and upgrading ERP platforms including PeopleSoft, JD Edwards, and Tyler Munis, as well as workforce management systems such as Kronos and advanced reporting solutions, providing additional value to the City of Santa Fe.

8751 Collin McKinney Pkwy Suite # 105 McKinney, TX 75070 Ph:405-938-5676

FAX: 405.938.3145

HR@CIBERPATHWAY.COM

www.ciberpathway.com

• Ciber Pathway Inc has successfully developed and delivered a variety of reports for Finance, HR, and Payroll departments, including regulatory, statutory, and business validation reports.

• Ciber Pathway Inc assisted the City with payroll data conversion efforts from JD Edwards to Tyler Munis.

• Ciber Pathway Inc successfully supported the City of Santa Fe HR Department in creating, uploading, and printing 1095-C forms to ensure ACA compliance and adherence to IRS requirements.

• For the past six years, Ciber Pathway Inc has assisted the City of Santa Fe with processing, validating, and generating year-end W-2 forms through the Tyler Munis Payroll module.

• Consultants from Ciber Pathway Inc collectively bring more than 22 years of combined experience in implementing, upgrading, and supporting ERP platforms including Oracle ERP, PeopleSoft, SAP, Tyler Munis, and Workday across local government, state government, and private sector organizations.

Please feel free to contact us with any questions. We appreciate the opportunity to continue supporting the City of Santa Fe and look forward to our continued partnership.

CIBER PATHWAY INC.,

Name: Krishna Gajavelli

Title: President

Date: 05/18/2026

8751 Collin Mckinney Pkwy McKinney, TX 75070 DATE 5/18/2026 www.ciberpathway.com QUOTE # CPI0136 Ph: 405.938.5676 CUSTOMER ID CPI238 Fax: 405.938.3145 VALID UNTIL 5/30/2026 Prepared by: Krishna Gajavelli

CUSTOMER

City of Santa Fe 200 Lincoln Ave Santa Fe, NM 87504

Tyler Munis HR/Payroll and Benefits Consultant and PM (As needed) - Senior 278,400.00$

Kronos Consultant - 80 Hours/Month 139,200.00$

Tyler EnerGov Consultant 268,800.00$

ERP Business Analyst - Mid to Senior Level 165,600.00$

[42] Subtotal 852,000.00$

GRT Tax 4.875% Tax due 41,535.00$ Other -

TOTAL 893,535.00$

CIBER PATHWAY FY27 CONTRACT (July 2026 - June 2027)

AMOUNTDESCRIPTION

Assist COSF with EnerGov, Upgrades, Decision Engine implementation, Requirement gathering and configuration updates. Assist with any tasks that are required to migrate EnerGov to OpenGov as requested by ITT leadership. 1920 Hours/160 Month @140/Hr

Provide ERP support on business process and testing. Design and document all business requriements and process/workflows. Participate in requirements gathering sessions, work wirh customers to implement solutions based on business requirements or propose alternate solutions based on system capabilities.

1440 Hours/12 months 115/HR

QUOTE

Technical assistance with Kronos Dimension, Production Support, Test any future service pack implementations. Resource will support with 80 hours/month - 960 Hours/80 Month @145/HR

Assist payroll team during the payroll weeks with Time files, configuration changes to Munis, any production issues, questions, reports, audit reports, W2 processing, regulatory reports (State and Federal).

Assist HR/Benefits Team with configuration changes, module implementation and third party system integrations. Lead Tyler Munis Upgrade(s) HR/Benefits/Payroll System Tesitng, UAT testing and Training - 1920 Hours/160 at $145/HR

TERMS AND CONDITIONS

1. Customer will be billed at the end of the month for the services provided for that month.

3. Please fax or mail the signed price quote to the address above Customer Acceptance (sign below):

2. Payment will be due on receipt of the invoice.

Thank You For Your Business!

If you have any questions about this price quote, please contact Krishna Gajavelli, 405.938.5676, accounts@ciberpathway.com x ___________________________________________ Print Name:

SS_Ciber_Initial.pdf
CoSF_CIBERPATHWAY_SoleSource_Justification_FY27.pdf
CPI_COSF_FY27.pdf

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