410 - Performance Measurement and ReportingBid Documents

The State of Indiana's Family and Social Services Administration (FSSA) is seeking a qualified contractor to support the ORYX data submission process for the Indiana State Psychiatric Hospital Network (ISPHN). This Request for Quotation (RFQ 004100000085455) aims to secure performance measurement and reporting services across five state psychiatric facilities: Evansville State Hospital, Logansport State Hospital, Madison State Hospital, NeuroDiagnostic Institute in Indianapolis, and Richmond State Hospital. The primary deliverables include ensuring accurate and timely data transmission, facilitating internal benchmarking, and providing quality improvement insights that comply with The Joint Commission and CMS Inpatient Psychiatric Facility Quality Reporting (IPFQR) standards. Contractors must adhere to applicable healthcare regulations, sanitation standards, and facility-specific policies, with responsibilities encompassing comprehensive data aggregation, performance measure transmission, and maintaining data security and HIPAA compliance. The RFQ includes 10 separate line items covering ORYX data submission services for fiscal years 2027 and 2028, with each line item weighted at 10%. Bids must be submitted by October 27, 2025, at 7:00 AM EST, with submissions accepted via email to amber.schwipps@fssa.in.gov or through the bidder portal.

The solicitation includes specific provisions for minority and women's business enterprise (MWBE) participation, with goals of 8% for minority businesses and 11% for women-owned businesses. Additional preferences are outlined for U.S. manufactured products, Indiana-based businesses, and veteran-owned small business enterprises. The contract requires mandatory compliance with state ethical standards, employment eligibility verification, and drug-free workplace certification. While no specific incumbent vendor is mentioned, the state seeks innovative approaches that balance quality care with fiscal responsibility, emphasizing cost savings through data consolidation and technological efficiencies. The contractor will be required to develop a Continuity and Emergency Support Plan within 60 days of contract start and prepare for potential quarterly risk reviews. Although specific budget ranges are not explicitly stated, the comprehensive nature of the project suggests a significant investment in performance measurement and reporting services across the state's psychiatric hospital network. Vendors must be prepared to provide technical support, maintain an encrypted web portal with role-based access controls, and demonstrate expertise in healthcare performance reporting.