2624RFP - City of Daytona Beach Interactive Digital Platform

The City of Daytona Beach, located in Volusia County, Florida, issued Request for Proposals (RFP) 2624RFP on January 20, 2026, for the design and development of a comprehensive interactive digital platform to enhance civic engagement and streamline public service delivery. The procurement seeks a qualified vendor to deliver a cross-platform mobile application (iOS and Android via React Native and Expo EAS), a web-based administrative portal (Next.js or Nuxt.js hosted on Vercel), and a unified Supabase backend infrastructure, all to be completed within an eight-month timeline. Key deliverables include a real-time notifications system utilizing Resend for email, Twilio for SMS, and Expo Notifications for push alerts; an AI-powered chatbot assistant ("Ask Daytona") powered by OpenAI GPT-4; geographic information system (GIS) mapping with ArcGIS integration; augmented reality (AR) and virtual reality (VR) capabilities via Agents of Discovery APIs; dynamic content management systems; and integration with existing City systems including Microsoft SharePoint and third-party applications such as SeeClickFix, CivicWeb, Rec1, and JustFOIA. The platform must comply with WCAG 2.1 AA accessibility standards, encrypt data using AES-256 at rest and TLS 1.3 in transit, implement role-based access control via Supabase Row-Level Security, and meet NIST 800-53 security controls and Florida data protection laws. Evaluation criteria are weighted equally at 20 percent each across five categories: Integration Testing, End-to-End Testing, Accessibility Testing, Performance Testing, and Security & Penetration Testing, with scoring on a 0-to-5 scale. A non-mandatory pre-proposal meeting was scheduled for January 28, 2026, at 11:00 AM via Microsoft Teams; the deadline for questions and requests for interpretation is February 10, 2026, at 5:00 PM; and proposals are due February 17, 2026, at 2:00 PM through the OpenGov procurement platform. Bidders must demonstrate a minimum of three years of active, permanent, and successful operation and provide portfolios of past projects with similar scope.

Vendors must provide proof of Workers Compensation Insurance, Commercial General Liability Insurance with the City named as additional insured, Cyber Liability Insurance, and Professional Liability Insurance. Local vendor preferences are available, offering up to 10 percent bonus points for entities maintaining a permanent place of business within city limits for at least six months prior to proposal submission. The City of Daytona Beach retains 100 percent exclusive ownership of all intellectual property, source code, databases, designs, and digital assets produced under the contract, with developers prohibited from reusing proprietary components outside this project. All infrastructure, including developer accounts, API keys, repositories, and hosting platforms, must be provisioned under City-owned accounts with City IT retaining full administrative control. The contract may be awarded to the City or the City of Daytona Beach Community Redevelopment Agency (CRA), and funding may include FEMA financial assistance, requiring compliance with all applicable federal laws, regulations, and executive orders. The contract includes a 12-month warranty period following acceptance with ongoing maintenance and support under defined Service Level Agreements targeting 99.9 percent uptime, less than 2-second API response times, and crash-free session rates above 99 percent, along with mandatory training and knowledge transfer to City staff across three specialized tracks. No specific contract award value or budget range was disclosed in the procurement documents.