22EHSBHTRPSRFR: RFR for Behavioral Health Treatment Referral Platform Software

The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS) is issuing a Request for Responses (RFR) to procure a Behavioral Health Treatment Referral Platform (BH TRP) software system. The goal of the BH TRP is to enable acute care hospital personnel to identify patients with psychiatric diagnoses waiting in Massachusetts emergency departments and seeking inpatient psychiatric treatment or community crisis stabilization. The platform will facilitate the secure sharing of required information and referral forms between hospitals, health plans, community-based crisis intervention teams, and state agencies. Key technical and operational requirements include dashboard functionality, admission packet management, length of stay tracking, and integration capabilities. The initial contract term is two years, with the potential for an eight-year extension. Responses are due by July 1, 2022, and the selected vendor will be responsible for implementation, maintenance, and ongoing support services.

The RFR requires bidders to submit certifications, Commonwealth terms and conditions, and other standard contract documents. It also mandates participation in the Commonwealth's Electronic Funds Transfer program, unless the bidder can provide proof of undue burden. EOHHS is looking to leverage federal American Rescue Plan Act (ARPA) funds in whole or in part to support this procurement. The RFR does not specify any set-asides or restrictions on bidder types, and it does not name any incumbent vendors or current contractors. The total award value is not explicitly stated, but the RFR indicates the total fixed price and time and materials payments shall not exceed certain undisclosed amounts.