Z2DA--Improve Patient Experience Palo Alto

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21 is seeking contractor services to improve patient experience at the Palo Alto Health Care System through solicitation number 36C26126R0001. The work falls under NAICS code 236220 for Commercial and Institutional Building Construction and PSC code Z2DA for Repair or Alteration of Hospitals and Infirmaries, indicating construction or renovation activities at the healthcare facility located at 3801 Miranda Ave, Palo Alto, CA 94304. The contracting office responsible for this procurement is the Department of Veterans Affairs Network Contracting Office 21 (NCO 21) in Honolulu, HI, with Jessica I. Newman serving as the Contract Specialist and primary point of contact at Jessica.Newman2@va.gov. This pre-solicitation notice was posted on October 7, 2025, with responses due by November 7, 2025 at 12:00 Pacific Time. The archive period for this opportunity extends 99 days beyond the response deadline.

This procurement opportunity is designated as a set-aside specifically for Service-Disabled Veteran-Owned Small Business (SDVOSBC) contractors, limiting competition to businesses meeting these qualification requirements. No information regarding potential incumbent contractors, current service providers, or estimated contract values is provided in the available documentation. The solicitation focuses on patient experience improvements at the VA Palo Alto Health Care System, suggesting potential facility modifications, renovations, or construction activities designed to enhance the healthcare delivery environment. The timeline indicates a 30-day response period from the posting date to the submission deadline, with the contracting office managing the procurement process from Hawaii despite the California-based place of performance. Additional details regarding project scope, budget parameters, and specific deliverables will likely be provided in the full solicitation document when released.