Wounded Warrior Outreach and Resource Support Services-Request for Proposal

Closed Solicitation Posted

A newer pre-solicitation was posted. See the latest pre-solicitation from .

Solicitation number
M0026426R0001
Agency
Marine Corps Department of the Navy, Department of Defense
Responses due
Set-aside
Service-Disabled Veteran-Owned Small Business

Opportunity facts

NAICS code
624190 Other Individual and Family Services
PSC
G099 Social- Other
Place of performance
Quantico, Virginia 22134, United States
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The United States Marine Corps is seeking a contractor to provide Wounded Warrior Outreach and Resource Support Services through Request for Proposal M0026426R0001. The procurement encompasses comprehensive support services for approximately 35,000 wounded, ill, and injured Marines, Sailors, veterans, and their family members, including call center operations at three Marine Corps installations (Quantico, Camp Lejeune, and Camp Pendleton), non-medical case management, field service representative support across five geographic regions, and social media monitoring. The contractor must provide customer care representatives, program management, and outreach services operating Monday through Friday from 0800-2000 Eastern Time. Evaluation will be conducted using a Best Value Tradeoff source selection process, with consideration given to quality of performance, schedule performance, management performance, and cost control based on submitted past performance questionnaires and documented contract history. The original proposal deadline was November 3, 2025, but has been extended multiple times due to federal government furloughs and system limitations, with the current deadline of April 10, 2026, subsequently superseded by a solicitation cancellation notice dated April 2, 2026, announcing that this requirement will be replaced by a forthcoming solicitation (RFP M0026427R0001).

This solicitation is set aside as a 100% Service-Disabled Veteran-Owned Small Business (SDVOSB) with a small business size standard of $16,000,000. The current incumbent contractor is KSA Integration LLC, whose existing contract valued at approximately $18.9 million is set to expire on April 14, 2026. The total evaluated price for the recompete contract is estimated at $126,929.95, covering a 12-month base period with four 12-month option periods for a potential five-year contract duration. The contractor will be responsible for staffing critical positions including a Program Manager, Customer Care Representatives, Non-Medical Case Managers, and Field Service Representatives, with the government providing 17 laptops and workstations as government-furnished property and funding up to 10 background investigations throughout the contract lifecycle. Primary places of performance include Marine Corps Base Quantico, Virginia; Camp Lejeune, North Carolina; Camp Pendleton, California; and five field service locations in Seattle, Jacksonville, Wichita, Orlando, and Minneapolis, with a phased transition-in period beginning March 15, 2026.

Notice text

7 versions

Update #7 · Latest ·

02 April 2026

This Posting Announces Amendment 0002 to Solicitation M0026426R0001. The Solicitation has been cancelled, and will be replaced with a forthcoming solicitation. Please see attachment E.2.

29 December 2025

This posting announces Notice 0004. The purpose of this posting is to provide for submission RFP Attachment 4 Revised 2 which removes 'Option Period 5' in the Basis of Estimate worksheet. 

22 December 2025

This posting announces Notice 0003. Included in this posting is the Revised Past Performance RFP Attachment 3. 

19 December 2025

This posting announces Amendment 0001 to Solicitation M0026426R0001. Included in this posting are: 

1. M0026426R0001 Amendment 0001

2. Revised RFP Attachment 2

3. Updated RFP Attachment 3a

4. Revised RFP Attachment 4

5. Questions asked during the Q&A timeframe with answers. 

The Government will rely on all past performance questionnaires received thus far unless notified differently by the offeror.

24 November 2025

This posting announces Notice 0002. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, and other unrelated system limitations, the solicitation period has been extended by an additional 20 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

29 October 2025

This posting announces Notice 0001. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, the solicitation period has been extended by 30 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

30 September 2025

The Wounded Warrior Outreach and Resource Support Services Request for Proposal and associated attachments have been uploaded below.

Additionally, the Draft RFP Questions and Answers have been uploaded to this posting as well.

Update #6 ·

29 December 2025

This posting announces Notice 0004. The purpose of this posting is to provide for submission RFP Attachment 4 Revised 2 which removes 'Option Period 5' in the Basis of Estimate worksheet. 

22 December 2025

This posting announces Notice 0003. Included in this posting is the Revised Past Performance RFP Attachment 3. 

19 December 2025

This posting announces Amendment 0001 to Solicitation M0026426R0001. Included in this posting are: 

1. M0026426R0001 Amendment 0001

2. Revised RFP Attachment 2

3. Updated RFP Attachment 3a

4. Revised RFP Attachment 4

5. Questions asked during the Q&A timeframe with answers. 

The Government will rely on all past performance questionnaires received thus far unless notified differently by the offeror.

24 November 2025

This posting announces Notice 0002. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, and other unrelated system limitations, the solicitation period has been extended by an additional 20 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

29 October 2025

This posting announces Notice 0001. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, the solicitation period has been extended by 30 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

30 September 2025

The Wounded Warrior Outreach and Resource Support Services Request for Proposal and associated attachments have been uploaded below.

Additionally, the Draft RFP Questions and Answers have been uploaded to this posting as well.

Update #5 ·

22 December 2025

This posting announces Notice 0003. Included in this posting is the Revised Past Performance RFP Attachment 3. 

19 December 2025

This posting announces Amendment 0001 to Solicitation M0026426R0001. Included in this posting are: 

1. M0026426R0001 Amendment 0001

2. Revised RFP Attachment 2

3. Updated RFP Attachment 3a

4. Revised RFP Attachment 4

5. Questions asked during the Q&A timeframe with answers. 

The Government will rely on all past performance questionnaires received thus far unless notified differently by the offeror.

24 November 2025

This posting announces Notice 0002. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, and other unrelated system limitations, the solicitation period has been extended by an additional 20 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

29 October 2025

This posting announces Notice 0001. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, the solicitation period has been extended by 30 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

30 September 2025

The Wounded Warrior Outreach and Resource Support Services Request for Proposal and associated attachments have been uploaded below.

Additionally, the Draft RFP Questions and Answers have been uploaded to this posting as well.

Update #4 ·

19 December 2025

This posting announces Amendment 0001 to Solicitation M0026426R0001. Included in this posting are: 

1. M0026426R0001 Amendment 0001

2. Revised RFP Attachment 2

3. Updated RFP Attachment 3a

4. Revised RFP Attachment 4

5. Questions asked during the Q&A timeframe with answers. 

The Government will rely on all past performance questionnaires received thus far unless notified differently by the offeror.

24 November 2025

This posting announces Notice 0002. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, and other unrelated system limitations, the solicitation period has been extended by an additional 20 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

29 October 2025

This posting announces Notice 0001. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, the solicitation period has been extended by 30 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

30 September 2025

The Wounded Warrior Outreach and Resource Support Services Request for Proposal and associated attachments have been uploaded below.

Additionally, the Draft RFP Questions and Answers have been uploaded to this posting as well.

Update #3 ·

24 November 2025

This notice announces Amendment 0002. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, and other unrelated system limitations, the solicitation period has been extended by an additional 20 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

29 October 2025

This notice announces Amendment 0001. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, the solicitation period has been extended by 30 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

30 September 2025

The Wounded Warrior Outreach and Resource Support Services Request for Proposal and associated attachments have been uploaded below.

Additionally, the Draft RFP Questions and Answers have been uploaded to this posting as well.

Update #2 ·

29 October 2025

This notice announces Amendment 0001. Thank you for your interest in RFP M0026426R0001 Wounded Warrior Outreach and Resource Support Services. Due to the federal government furlough, the solicitation period has been extended by 30 days. Responses to submitted questions will be posted at a later date, allowing sufficient time for prospective offerors to review the information and submit revised proposals accordingly.

30 September 2025

The Wounded Warrior Outreach and Resource Support Services Request for Proposal and associated attachments have been uploaded below.

Additionally, the Draft RFP Questions and Answers have been uploaded to this posting as well.

Update #1 ·

The Wounded Warrior Outreach and Resource Support Services Request for Proposal and associated attachments have been uploaded below.

Additionally, the Draft RFP Questions and Answers have been uploaded to this posting as well.

Attachments

Show all 20

Notice history

Notices posted for this opportunity, newest first
Notice Type Posted
TECOM Range and Training Area Management (RTAM) Support Services (Synopsis): M00264-26-R-0001 Latest pre-solicitation Pre-Solicitation
Wounded Warrior Outreach and Resource Support Services-Request for Proposal This notice Solicitation
Wounded Warrior Outreach and Resource Support Services-Synopsis/Draft RFP Original Special Notice

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