WAMC Infant Protection Maintenance Service Contract

Closed Pre-Solicitation Posted

Solicitation number
W91YTZ25RA026
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Fort Bragg, North Carolina 28310, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Army Medical Command is seeking a contractor to provide infant protection maintenance services for the RF Technology SafePlace security system at Womack Army Medical Center (WAMC). The contract will cover comprehensive maintenance of security equipment including client computers, card readers, exit controllers, alarming band receivers, and staff alert panels. Qualified contractors must be located within 300 geographical miles of WAMC, be certified by RF Technologies, have prior government contract experience, and comply with Fort Bragg security protocols. The solicitation requires vendors to provide 24x7 technical support, software maintenance updates, annual system inspections, and on-call maintenance with a guaranteed 2-hour response time. Interested contractors must submit their response by June 10, 2025, at 4:00 PM EST, providing company details, socio-economic group, UEI number, CAGE code, and a capability statement.

The contract is not set aside for any specific small business category and is classified under NAICS code 334290 with a small business size standard of 800 employees. It is structured as a fixed-price, five-year agreement running from October 1, 2025, to September 30, 2030. While specific award value is not explicitly stated, the contract covers comprehensive maintenance of a complex infant protection security system with zero-cost repairs for warranty-covered components. The contract will require the selected vendor to maintain all equipment and software compatibility with existing RF Technology systems and ensure continuous, reliable operation of the infant protection tracking system. All work will be performed exclusively at the WAMC campus, with the contractor responsible for supplying work equipment and maintaining strict security and operational protocols.

Notice text

infant protection maintenance services on and to RF Technology equipment and other related equipment that are vital to the SafePlaceTM security system.

This contract for SafePlace® products, compatible configuring items, security related equipment, and includes non-personal servicing requiring a one (1) year limit warranty on all software, hardware, and work performed at WAMC per medical center protocol. The equipment desired must be same or equal quality of RF Technology’s SafePlace® with compatible products.

This contract shall provide 24x7 user support; software maintenance updates; one (1) annual comprehensive inspection, performance validation and system re-certification; zero cost repairs of parts, components, and equipment that are under warranty; and on-call maintenance service for routine and emergency repairs. Contractor may receive a call back at any point to service any component or SafePlace related equipment that has malfunctioned or failed. Call backs shall be done at no cost to the government.

This non-personal service and fixed purchased price contract may be awarded to any vendor with the qualifying features as follows:

a)         Contractor must be within 300 geographical miles from the place of service as WAMC desires rapid response times for service no less than 2 hrs.

b)         Contractor must be familiar with government contracts and has a prior good service record with the US government.

c)         Contractor is certified with RF Technologies, and able to service their          equipment without voiding any warranties.

d)         Contractor must maintain a standard set of security protocols that are in     compliance with WAMC and Fort Bragg policy for operations security, information security, and physical security.  Security protocol shall be   provided to the MEDCEN for approval prior to the acceptance of the             servicer. Contractor must be able to supply work equipment and provide    service. Contractor should abide by all provisions in the contract as noted.

All work for this project will be performed at the WAMC campus and no other locations.

COMPATIBILITY.  All equipment, software and hardware must be compatible with the existing equipment and software. All equipment software and hardware must possess the capability to feed back to the WAMC’s security suite. All equipment and updates must be compatible with existing RF Technology equipment and server configurations.

Files

File Type Posted
A.03 Revised PWS.docx DOCX document
B.01 Sources Sought.docx DOCX document

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