Video Teleconference Existing Equipment Support Maintenance

Closed Pre-Solicitation Posted

Solicitation number
PANSRA-26P0000038217
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Huntsville, Alabama 35805, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Department of the Army intends to solicit support and maintenance services for audio-visual and video teleconference equipment across multiple facility spaces at 5000 Bradford Drive NW, Huntsville, Alabama, with a response deadline of September 11, 2026.

The procurement covers existing installed AV/VTC equipment within three conference rooms, two executive offices, an executive admin area, a main lobby area, and twelve offices. Period of performance is 365 days from award. No set-aside applies.

The contractor shall provide unlimited help desk support via phone and email for system troubleshooting, act as liaison with equipment manufacturers for RMA support, deliver onsite dispatch support when remote resolution fails, and execute four preventative maintenance visits annually coordinated with the Technical Representative at least thirty days in advance. The contractor must also facilitate manufacturer repair or replacement of established VTC components. Deliverables include a detailed maintenance integrated master schedule and designated telephone and email points of contact for service requests.

All contractor and subcontractor employees must comply with facility security policies and procedures, with appropriate escort requirements for personnel without proper security clearance.

NAICS 541519 (Other Computer Related Services); PSC J059 (Maint/Repair/Rebuild Of Equipment—Electrical And Electronic Equipment Components).

Technical Representative: Joshua Kilpatrick, 256-955-0176, joshua.j.kilpatrick2.civ@army.mil.

Notice text

Support and maintenance of ALREADY INSTALLED AV/VTC Equipment within three (3) Conference Rooms, two (2) Executive Offices, Executive Admin Area, Main Lobby Area, and twelve (12) Offices in accordance with the SOW.  

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