Vecna Kiosk Warranty
Closed Special Notice Posted
- Agency
-
Veterans Integrated Service Network 7
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Augusta, Georgia 30904, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs Veterans Integrated Service Network 7 issued a Notice of Intent on August 6, 2026, to award a sole-source contract to Vecna Technologies, Inc., for a three-year warranty extension on 58 Vecna patient self-service kiosks deployed across the VA Augusta Health Care System and supporting VA clinic locations. The kiosks streamline Veteran check-in and patient engagement; continued warranty coverage ensures uninterrupted operation, timely support, and availability of OEM replacement parts. The sole-source justification rests on proprietary software with no authorized resellers or distributors. The contract structure comprises a base year plus two option years. NAICS 541511 (Custom Computer Programming Services) applies; small business size standard is 1,000 employees. Interested parties may challenge the sole-source determination by submitting clear, compelling, and convincing evidence that competition would benefit the Government. The response deadline was August 1, 2026, at 3:00 p.m. Eastern Time, directed to Contracting Officer Earnest Ellison (Earnest.Ellison@va.gov). The Contracting Office is located at the Central Alabama Veterans Health Care System in Montgomery, Alabama.
Notice text
The Department of Veterans Affairs requires an extension of the warranty services for existing 58 total Vecna (Vetlink) patient self-service kiosks deployed across the VA Augusta Health Care System to include all supporting VA Clinics. These kiosks are essential for streamlining the Veteran check-in process and supporting patient engagement. Vecna kiosks have been implemented at the VA Augusta Health Care System and all VA Clinic locations. Continued warranty coverage is critical to ensure uninterrupted operation, timely support, and availability of OEM replacement parts. This SOW outlines the required services for a three-year warranty extension (base year plus two option years) on all covered 58 Vecna kiosks.
Files
| File | Type | Posted |
|---|---|---|
| 36C24726Q0812 NOI.docx | DOCX document |
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