V225--Wheel Chair Transportation Service Agreement

The Department of Veterans Affairs Veterans Integrated Service Network 6 is soliciting quotes for non-emergency wheelchair transportation services to support the Hampton VA Medical Center, Community-Based Outpatient Clinics, and affiliated healthcare facilities across Virginia. The contractor must provide all vehicles, personnel, management, supplies, equipment, and reporting necessary to deliver 24/7 wheelchair transportation services, including weekends and holidays. Key requirements include an average of 47 daily runs with approximately 4,500 trips under 25 miles and 750 trips exceeding 25 miles quarterly, utilization of the VetRide portal for trip confirmation and billing, compliance with Virginia Department of Safety vehicle inspection standards, and driver qualifications including background checks and training documentation. Pricing will be evaluated based on per-trip rates with no minimum monthly guaranteed payment, and the contractor must demonstrate capability to maintain vehicle readiness for continuous service availability. The quote submission deadline is November 6, 2025, at 11:00 AM EST, with quotes to be submitted via email to contract specialist Yanique WilliamsChin on company letterhead with detailed pricing breakdowns.

This solicitation is a Service-Disabled Veteran-Owned Small Business set-aside with a size standard of $19 million. The contract is estimated to cover a maximum of 22,000 one-way trips per 12-month period, with the current vendor transitioning off on December 31, 2025, and the new contract commencing January 1, 2026. The contract period runs from January 1, 2026, through December 31, 2030, with four option years available. Approximately 90 percent of trips will occur within local areas, while 10 percent will serve contract nursing homes and airports, with 80 percent of trips scheduled more than 72 hours in advance. Services will be performed primarily in Hampton, Virginia, and surrounding areas including multiple locations across Virginia and North Carolina counties.