S06 Q and A 36C24626Q0110 0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

Jerry Mann Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

Yanique WilliamsChin Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667 To all Offerors/Bidders

36C24626Q0110

X one This amendment is administered to RQ 36C24626Q0110 to:

1) Provide answers to questions received from the the posted solicitation.

Jerry Mann Contracting Officer

Questions and Answers in response to solicitation 36C24626Q0110.

1) Could you please confirm if there is any specific minimum number of vehicles required to be maintained under this contract? There is an average of 47 runs per day….20 vehicles would be ideal….current vender had 26 at the start of the contract.

2) What is the historical monthly trip volume (last 12–24 months), seasonality, and average miles per trip (distribution 0–25 vs >25)? Average over the past 2 years is 4500 (0-25 miles) per Quarter (18000/year) and 750 (>25 miles) per Quarter (3000/year)

3) % of trips scheduled in advance vs same-day add-ons; typical daily peaks? 80% scheduled >72hours out (all dialysis approx. 50 trips/day are weeks out) 20% short noticed discharges/clinical treatments and community visits).

4) Confirmation of response-time expectations for scheduled trips and add-ons (HAMVAMC vs non-HAMVAMC pickups)? New contract will have runs entered into VetRide which requires vender to then confirm all runs and return to VAMC.

5) Any minimum readiness (# of vehicles on duty by hour/day) to meet 24/7/365 availability? Minimal after hours movements. Occasional EMD (emergency medical Dept) patients and late in patient ward discharges.

6) Expected origin/destination mix (HAMVAMC, CBOCs, VISN 06 facilities, community care, residences, airports) and frequency of long-distance runs?

a. 90% All CBOC (APOC, CHPK, NBOC, VA Beach, Western Branch and Langley), Naval Hospital, local providers/dialysis centers

b. 10% Contract nursing homes and airport runs.

7) This appears to be a "as-needed" contract. Confirm this is only paid for actual trips made vs. lump sum per month? All will be processed through VetRide and are billed per confirmed trip...no lump sum payments.

8) If it is "as-needed", is there a minimum paid amount each month to cover 24/7 on-call operational costs? No

9) Onboarding/training provided, expected timeline to go live, and 24/7 portal monitoring expectations? COR/Beneficiary Travel will arrange for VetRide training and site visit—1 week. Vehicles are expected to be inspected by site (comply with Virginia Department Safety inspection for W/C vans). Spot Checks will occur by COR as needed or with complaints.

10) Driver qualifications and documentation timelines; background check level and processing times; TB testing cadence; annual HIPAA/privacy/cyber/environmental training proof? Contract courier is to ensure all drivers are qualified prior to being allowed to move veterans and per the PWS should keep education folders/training records on file for spot audits.

11) Expected award date vs operational start, and any ramp-up/transition window for staffing, badging, and vehicle readiness? Presently the current vendor is active until 31 December 2025. Expected go live date 1 January 2026. Training, site visit and vehicle inspection should be done NLT the week of 26 December 2026.