V225--Ground Ambulance Service CIVAHCS

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 23 is soliciting a 5-year single award Indefinite Delivery/Indefinite Quantity (IDIQ) contract for ground ambulance services for the Central Iowa VA Health Care System. The contract requires comprehensive ambulance transportation services, including Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) services available 24/7. Contractors must be capable of providing up to four simultaneous transports across Iowa, Illinois, Minnesota, Missouri, and Nebraska, with response times ranging from 30-60 minutes depending on urgency. Evaluation will likely focus on the contractor's ability to meet stringent performance standards, including 97% on-time performance, proper incident reporting, and adherence to detailed medical transportation protocols. Potential bidders must submit all questions to Joshua.Imdacha@VA.gov by January 14, 2025 (72 hours before the January 17, 2025, 4:00 PM CST proposal deadline), with the full solicitation package requiring comprehensive documentation of transport capabilities.

The contract opportunity is unrestricted, with no specific set-aside designations, and falls under NAICS code 621910 with a $22.5 million size standard. The total contract value is approximately $6 million, with a guaranteed minimum of $100,000, covering a base period from February 1, 2025, through January 31, 2026, and four potential one-year ordering periods extending through January 31, 2030. Contractors must utilize VA's VetRide or an approved transportation software system for trip requests and billing, and meet extensive requirements including maintaining a comprehensive drug supply, specialized medical equipment, and compliance with HIPAA regulations. The service area encompasses multiple counties across central Iowa, with providers required to have critical care transport capabilities, including advanced medical monitoring equipment and the ability to manage complex patient transports. Personnel must meet specific training standards, with a minimum of 150 hours of training required in accordance with Department of Health and Human Services guidelines.