V225--Ambulance Transportation Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 5 is seeking ground ambulance transportation services for the Louis A. Johnson VA Medical Center in Clarksburg, West Virginia through solicitation 36C24525R0098. The procurement covers comprehensive ambulance services including Basic Life Support (BLS), Advanced Life Support (ALS), Critical Care Transport (CCT), and C3 Inter-Facility Transport services for veterans across multiple counties in West Virginia, Pennsylvania, Ohio, Maryland, and Washington DC. Key requirements include maintaining a fleet capable of handling four simultaneous transportation requests, utilizing the VetRide Vendor Portal for trip management, and meeting strict response time standards of 30 minutes for emergent transport and 2 hours for scheduled and add-on transports. The evaluation will be conducted using the lowest-price technically acceptable method, with factors including technical capability, fleet adequacy, insurance coverage, personnel qualifications, and past performance. The deadline for questions was September 8, 2025, with the proposal due date extended to September 16, 2025 at 3:00 PM EST.

This procurement does not utilize any set-aside designations and the incumbent contractor is identified as Jan Care. The contract structure is a five-year Indefinite Delivery/Indefinite Quantity (IDIQ) arrangement with a minimum guaranteed value of $1,000 and a maximum ceiling of $20,000,000, running from October 1, 2025 through September 30, 2030 with five one-year performance periods. The contractor must provide various transportation services with pricing structured through multiple Contract Line Item Numbers (CLINs) covering different transport types, mileage, waiting time, and special services. Services will be performed primarily at the Louis A. Johnson VA Medical Center located at 1 Med Center Dr, Clarksburg, WV 26301, with transportation services extending to Community-Based Outpatient Clinics and various VA medical centers across the multi-state service area. The contractor must maintain certified medical personnel and properly equipped vehicles while ensuring compliance with HIPAA regulations and strict quality control protocols.