V225--ambulance service durham VA

The Durham VA Medical Center and its associated Community-Based Outpatient Clinics require contracted non-emergency ambulance transportation services through the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 6. The contractor must provide all vehicles, personnel, management, supplies, equipment, and reporting for Stretcher Transports, Basic Life Support (BLS), Advanced Life Support (ALS), and Critical Care Transport (CCT) services available 24 hours a day, seven days a week including weekends and holidays. Key contract requirements include maintaining 95-100% compliance across service availability, vehicle maintenance, personnel qualifications, timely pickups, accident reporting, and documentation, with the ability to handle up to four simultaneous transportation requests including one potential Critical Care Transport. The contract includes comprehensive COVID-19 protocols, mandatory use of VA-approved transportation software, and specific drug and equipment requirements for critical care transports including Zoll X Series Critical Care Monitor capabilities. The solicitation due date is July 21, 2025, with amendments having been issued to address vendor clarifications and extend the submission deadline.

This opportunity is designated as a Total Small Business set-aside under solicitation number 36C24625Q0828, structured as an Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a total estimated value of $22.5 million. The base contract period runs from August 22, 2025, to August 21, 2026, with one option year extending to August 21, 2027, and includes guaranteed minimum quantities of 1 trip with a maximum of 12,790 trips annually. Transportation services will cover routes within a 20-mile radius of Durham and between multiple VA medical centers in North Carolina and Virginia, including facilities in Asheville, Fayetteville, Hampton, Richmond, Salem, and Salisbury. The pricing structure includes base rates for different transport types, mileage rates of $5.00 and $7.50 per mile for certain contract line items, and additional charges for waiting time in 30-minute increments. The place of performance is Durham, NC 27705, with the contract managed by the Network Contracting Office 6 located in Hampton, VA.